BBB Business Review

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Aaron's Rug Care, LLC

Phone: (724) 879-4514 138 Innovative Ln  Bldg C, Latrobe, PA 15650

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Oriental and area rug cleaning. FREE pickup and delivery. Aaron's Rug Care offers a unique hand washing cleaning process. We guarantee pet odor removal. Have your rug protected with quality hand repairs that include re-fringing, serge edge, binding, reweaving, restoration, color correction. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Aaron's Rug Care, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Aaron's Rug Care, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2012 Business started: 04/11/2012 in PA Business incorporated 03/21/2012 in PA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Aaron Stewardson, Owner Ms. Michelle Stewardson, Owner
Contact Information
Principal: Mr. Aaron Stewardson, Owner
Principal: Ms. Michelle Stewardson, Owner
Business Category


Products & Services

Aaron's Rug Care, LLC sells the following brand(s): Afghanistan rugs, India rugs, Pakistan rugs, Persian rugs, Turkish Rugs

Aaron's Rug Care, LLC offers the following product(s): Area rug padding, Oriental rugs

Method(s) of Payment
Cash, checks, and all major credit cards

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.