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Description

This firm is a private buying club that allows members to purchase directly from the manufacturers.  Members of this club purchase items at the price that the manufacture or authorized distributor sells the item for without retail markup.  Savings to the member of the club will range from as low as 10% to as high as 50% as compared to retail sale prices.  This club specializes in furniture, carpeting and area rugs, window coverings, kitchen and bathroom remodeling, and general remodeling.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Direct Buy of Pittsburgh East meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Direct Buy of Pittsburgh East include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Direct Buy of Pittsburgh East
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 04, 2005 Business started: 08/01/2003 in PA Business incorporated 08/01/2003 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
http://hicsearch.attorneygeneral.gov/
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is Not Required.

Type of Entity

Corporation

Business Management
Mr. Doug Barrante, Partner Mr. Jerry Fedell, President Mr. Paul Barrante, Partner
Contact Information
Principal: Mr. Doug Barrante, Partner
Principal: Mr. Jerry Fedell, President
Business Category

BUYING CLUBS & GROUP PURCHASING SERVICE FLOORING RETAIL FURNITURE - RUSTIC OUTDOOR KITCHENS HOME ELECTRONICS PLUMBING FIXTURES, PARTS, SUPPLIES-USED OVERHEAD GARAGE DOORS APPLIANCES-MAJOR-DEALERS COUNTER TOPS DOORS FURNITURE-CHILDRENS FURNITURE-RETAIL KITCHEN CABINETS & EQUIPMENT-HOUSEHOLD WINDOWS

Products & Services

Direct Buy of Pittsburgh East sells the following brand(s): DirectBuy offers over 700 Manufactures products to its members.

Direct Buy of Pittsburgh East offers the following product(s): DirectBuy offers over 1 million products to its members.

Method(s) of Payment
The local club accepts most major credit cards, and checks.
Refund and Exchange Policy
All the products that members of this club purchase are covered by the manufacturer's warranties and return policies.  The club's members also have access to extended warranties through third party providers.  Check with the manufacturer's refund policy prior to ordering.
Alternate Business Names
Inflation Breakers
Industry Tips
Condensation on Windows Home Improvements - Windows Pennsylvania Home Improvement Consumer Protection Act
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.