BBB Logo

Better Business Bureau ®
Start With Trust®
In 28 counties covering Western Pennsylvania

BBB Business Review

Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are You the Business Owner of Direct Buy of Pittsburgh East?

If yes, click here to login.

Are you...?

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This firm is a private buying club that allows members to purchase directly from the manufacturers.  Members of this club purchase items at the price that the manufacture or authorized distributor sells the item for without retail markup.  Savings to the member of the club will range from as low as 10% to as high as 50% as compared to retail sale prices.  This club specializes in furniture, carpeting and area rugs, window coverings, kitchen and bathroom remodeling, and general remodeling.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Direct Buy of Pittsburgh East meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Direct Buy of Pittsburgh East include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Additional Information

top
BBB file opened: March 04, 2005 Business started: 08/01/2003 in PA Business incorporated: 08/01/2003 in PA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
http://www.attorneygeneral.gov/hiccon.aspx?id=4502
Phone Number: (888) 520-6680
Fax Number: 717-787-8242

Type of Entity

Corporation

Business Management
Mr. Doug Barrante, Partner Mr. Jerry Fedell, President Mr. Paul Barrante, Partner
Contact Information
Principal: Mr. Doug Barrante, Partner
Principal: Mr. Jerry Fedell, President
Business Category

BUYING CLUBS & GROUP PURCHASING SERVICE FLOORING RETAIL FURNITURE - RUSTIC OUTDOOR KITCHENS HOME ELECTRONICS PLUMBING FIXTURES, PARTS, SUPPLIES-USED OVERHEAD GARAGE DOORS APPLIANCES-MAJOR-DEALERS COUNTER TOPS DOORS FURNITURE-CHILDRENS FURNITURE-RETAIL KITCHEN CABINETS & EQUIPMENT-HOUSEHOLD WINDOWS

Products & Services

Direct Buy of Pittsburgh East sells the following brand(s): DirectBuy offers over 700 Manufactures products to its members.

Direct Buy of Pittsburgh East offers the following product(s): DirectBuy offers over 1 million products to its members.

Method(s) of Payment
The local club accepts most major credit cards, and checks.
Refund and Exchange Policy
All the products that members of this club purchase are covered by the manufacturer's warranties and return policies.  The club's members also have access to extended warranties through third party providers.  Check with the manufacturer's refund policy prior to ordering.
Alternate Business Names
Inflation Breakers
Industry Tips
Condensation on Windows Home Improvements - Windows Pennsylvania Home Improvement Consumer Protection Act
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations