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BBB Business Review

BBB Accredited Business since 8/25/2003

O'Block Books

Phone: (412) 559-3384 Fax: (724) 744-1098 PO Box 126, Irwin, PA 15642 http://www.oblockbooks.com

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Description

This sole proprietorship publishes educational books and sells teaching supplies, educational products, and classroom materials.

BBB Accreditation

A BBB Accredited Business since 8/25/2003

BBB has determined that O'Block Books meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for O'Block Books include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: August 20, 2003 Business started: 07/29/2002
Type of Entity

Sole Proprietorship

Business Management
Ms. Tina O'Block, Owner
Contact Information
Principal: Ms. Tina O'Block, Owner
Business Category

BOOKS-NEW

Products & Services

O'Block Books sells the following brand(s): Carson Dellosa, Creative Teaching Press, Didax, Educational Insights, Edupress, Evan-Moor, Gryphon House, Houghton Mifflin, Learning Resources, Lego, Newmark Learning, On the Mark Press, Rock 'N Learn, Scholastic Teaching Resources, Teacher Created Resources, Teachers Friend, The Education Center, Trend Enterprises, Inc., Weekly Reader / Gareth Stevens

O'Block Books offers the following product(s): Classroom Decorations, Classroom Supplies, Teacher resource books, Toys and Games

Method(s) of Payment
Visa
MasterCard
Discover
American Express
Check/Money Order
Refund and Exchange Policy
If you are unhappy with any of our products you may return them for a refund within 15 days of receipt (delivery date).
The merchandise must be in new/resalable condition and show no sign of use. Books' bindings, spines, or covers must not be bent or damaged.
A reason for the return must accompany the returned merchandise along with a copy of your receipt.
Shipping charges for returned merchandise must be paid by the customer. Mail all returns to:
O'Block Books
P.O. Box 126
Irwin, PA 15642
As soon as merchandise is received and reviewed, your account will be credited for the purchase price.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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