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BBB Accredited Business since

Panache Erie LLC

Phone: (814) 838-3333 Fax: (814) 838-2693 2501 W 12th St Ste 124, Erie, PA 16505

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Full service salon offering; Hair cutting and styling, coloring, waxxing, nail care, skin care, massage, makeup lessons and applications, and full wedding services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Panache Erie LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Panache Erie LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Panache Erie LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 14, 2005 Business started: 01/01/2000 in PA Business started locally: 01/01/2000
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
Phone Number: 717-787-8503
The number is CB105059L.

Type of Entity

Sole Proprietorship

Business Management
Mr. James Farrell, Director of Operations Ms. Edna Siegel, President
Contact Information
Principal: Mr. James Farrell, Director of Operations
Principal: Ms. Edna Siegel, President
Business Category


Products & Services

Panache Erie LLC sells the following brand(s): Arrojo, Bumble and Bumble, Essensa Skin Care, Oribe, Skin Ceuticals, TiGi Reborn

Panache Erie LLC offers the following product(s): Accessories, Gift Baskets, Hair products, Handbags, Jewelry, Makeup, Nail Polish, Skin care, Spa gifts

Method(s) of Payment
Visa, Mastercard, Discover, American Express, Cash, Checks
Refund and Exchange Policy



Panache Erie LLC. proudly stands behind all products offered at Panache. If for any reason you are not 100% satisfied with a purchase, we are delighted to assist you with an exchange or refund within 14 days of the original purchase, accompanied with a receipt.
Otherwise, items returned after 14 days accompanied with a receipt can be exchanged or a store credit will be issued. For items purchased on our website and returned, return postage is not pre-paid and must be paid by the purchaser. Unfortunately and without exception, we are unable to accept returns of any sale items, opened fragrances, candles, bath & body products, and certain specialty items.

After 30 days, no refunds, exchanges, or store credits will be issued.
No refunds on Gift Cards purchased in house or on our web store.

Panache celebrates the creativity and individuality of our service providers. They are committed to their art and to serving you. If you are dissatisfied with one of our stylists’ artistic impression, please call us and allow us to work through this with you. We feel certain this is something that can be remedied quickly. You may find a better fit with another of our service providers. Either way, we are confident that we can meet your needs and we want you to feel comfortable communicating with us. Our design team encourages you to try a service with whomever you like. Please remember we cannot improve without your feedback. However, we will work tirelessly to remedy any situation to ensure your full satisfaction.
Alternate Business Names
Panache Salon and Spa

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.