skip entire header and global navigation

BBB Business Review

This Business is not BBB accredited

Great Lakes Warranty Corporation

Additional Locations

Phone: (888) 740-7111 Fax: (412) 257-4612 View Additional Phone Numbers 100 Commercial Street, Bridgeville, PA 15017 View Additional Email Addresses http://www.greatlakeswarranty.com ! There is an alert on Great Lakes Warranty Corporation !

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This corporation provides & administers automotive service contract agreements in select states throughout the United States.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

454 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 66
Delivery Issues 0
Guarantee/Warranty Issues 256
Problems with Product/Service 132
Total Closed Complaints 454

Additional Information

top
BBB file opened: January 08, 1998 Business started: 01/01/1987
Type of Entity

Corporation

Business Management
Mr. Keith Jimenez, Acting President Mr. John W Ewart, Corporate Counsel
Contact Information
Principal: Mr. John W Ewart, Corporate Counsel
Business Category

AUTO WARRANTY PROCESSING SERVICE EXTENDED WARRANTY CONTRACT SERVICE COMPANIES

Out of Business

As of July 16, 2010 Great Lakes Warranty Corporation's toll free phone number has been disconnected and their local phone number states “Great Lakes is no longer in operation”. Both their email and mail are being returned as undeliverable along with their web site being inactive.

At this time the BBB is no longer processing complaints against the company. Consumers who purchased Great Lakes Warranty Corporation coverage are urged to file complaints with their state Attorney General's Office or consumer protection agency, along with filing complaints with the Pennsylvania Attorney General's Bureau of Consumer Protection.

Industry Tips
Auto Service Contracts
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations

X

According to information in BBB files, this business is no longer in business.

Mail sent to the business on 07/15/2010 was returned by the U.S. Postal Service as Box Closed - No Order.