BBB Business Review
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BBB Accredited Business since
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This company offers new & used car sales and service.
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A BBB Accredited Business since
BBB has determined that Monroeville Dodge meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Monroeville Dodge include:
- 18 complaints filed against business
Factors that raised the rating for Monroeville Dodge include:
- Length of time business has been operating.
- Response to 18 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||18|
Additional Complaint Information
Dodgeland Inc. 3633 Wm Penn Hwy Monroeville, PA 15146
According to information supplied by the company, Dodgeland Inc*
began business in July 1991 under new ownership. The BBB
opened its file in January 1989. This firm offers sales &
service of new & used cars. Our file experience shows that this
company has a satisfactory record with the BBB. This company
is a member of the BBB and has agreed to the
BBB's membership standards. This firm participates in the
BBB's Consumer Care program which includes special complaint
procedures and arbitration. This means it has agreed to
arbitrate customer complaints not resolved through the BBB's
complaint handling procedures. This company participates
withthe BBB and the Pittsburgh Auto Trade Association in a
voluntary program to improve consumer confidence in auto
advertising. The BBB does not endorse,
recommend or disapprove of any product, service or company.
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
Phone Number: 717-787-8503
Pennsylvania Department of Banking and Securities
17 N Second Street, Suite 1300, Harrisburg PA 17101
Phone Number: 800-722-2657
Fax Number: 717-787-8773
Type of Entity
Business ManagementMr. Michael C Auffenberg, President Mr. Francis H Auffenberg Jr., Vice President Ms. Blancy Mitchell, General Manager
AUTO DEALERS - NEW CARS AUTO DEALERS - USED CARS TIRE DEALERS ALTERNATORS & GENERATORS-AUTO REPAIR AUTO BODY REPAIR & PAINTING AUTO DIAGNOSTIC SERVICE AUTO ELECTRIC SERVICE AUTO INSPECTION STATIONS AUTO REPAIR & SERVICE AUTO PARTS & SERVICE BRAKE SERVICE AUTO OIL CHANGE & LUBRICATION SERVICE MUFFLERS & EXHAUST SYSTEMS RADIATORS - AUTO TRANSMISSIONS - AUTO AUTO REPAIR - WINDSHIELD, GLASS SHOPS