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BBB Accredited Business since
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This company specializes in Muscle Cars, Collector Cars, Classic Cars, Hot Rods and Late Model Used Harley Davidson Motorcycles. Our inventory includes a great selection of Chevrolet Camaros and Chevelles. With over 22 years of experience with muscle cars, hot rods, and classic cars. On our website, you can view our inventory, contact us, or even use our Auto Locator to have us locate the vehicle that you're looking for - even if it's not included in our online inventory.
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A BBB Accredited Business since
BBB has determined that Hanco Motors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Hanco Motors include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
Phone Number: 717-787-8503
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Gary Hankinson, President
AUTO DEALERS - ANTIQUE & CLASSIC AUTO DEALERS - USED CARS
Products & Services
Hanco Motors offers the following product(s): 1955 - 1957 Chevy Cars, 1963 - 1972 Chevrolet Corvettes, 1966 - 1970 Pontiac GTO's, 1966 - 1972 Chevrolet Chevelles, 1966 - 1972 Chevrolet Novas, 1967 - 1969 Chevrolet Camaros, 1967 - 1969 Firebirds, Late Model Used Harley Davidson Motorcycles
Method(s) of PaymentThe full purchase price must be received from buyer within seven days of the Sales Agreement, by electronic bank wire transfer, certified bank check or cashier’s check. This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania, and jurisdiction for resolution of any dispute, enforcement or otherwise shall be in the Court of Common Pleas of Indiana County, Pennsylvania.
Refund and Exchange PolicyFees and Payments: The signed Sales Agreement and a $500.00 non-refundable deposit shall be sent to Seller within twenty-four hours to hold the vehicle for a maximum of seven days. The $500.00 non-refundable deposit may be made by electronic bank wire transfer, certified bank check /cashier's check, money order, credit card or PayPal. Upon purchase of the vehicle, the deposit shall be applied to the purchase price. Tax, title and license fees will be charged to Pennsylvania residents. Out of state buyers are responsible for registering the vehicle and paying the sales taxes in their home state. Seller will assist buyer with locating a shipping company. It is the responsibility of buyer to choose the shipping company. Buyer is responsible for all shipping costs. Seller will not be responsible for the vehicle as soon as the shipper takes possession of the vehicle. In the event of damage or tampering, the shipping company is 100% responsible for anything that may happen to the vehicle during transport. In the event of damage or tampering, Buyer is responsible for filing any claims directly with the shipping company. All vehicles are available for inspection during normal business hours, and Seller will assist in locating an independent inspection service at Buyer’s sole expense, if requested by Buyer. Please feel free to give us a call if you have any questions regarding the purchase process - we're happy to answer any questions you might have! The full purchase price must be received from buyer within seven days of the Sales Agreement, by electronic bank wire transfer, certified bank check or cashier’s check. This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania, and jurisdiction for resolution of any dispute, enforcement or otherwise shall be in the Court of Common Pleas of Indiana County, Pennsylvania.
General Policies: HanCo Motors specializes in classic and collectible cars. HanCo Motors has described the vehicle to the best of our ability. However, with all pre-owned automobiles, the condition is subjective, so we recommend that the potential buyer have the vehicle professionally inspected, or personally inspect and test drive the vehicle before purchase.
ALL VEHICLES ARE SOLD “AS IS”, NO RETURNS, WITHOUT WARRANTY. ALL SALES ARE FINAL. SELLER MAKES NO WARRANTY TO BUYER WITH RESPECT TO THE VEHICLE, EITHER EXPRESSED OR APPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Alternate Business NamesHanksters
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Additional Phone Numbers
- (888) 224-1231 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.
Problems with Product/Service
Read Complaint Details
Complaint: I responded to an ad for a 1966 Nova on line. I spoke to Gary Hankinson the owner of Hanksters. Gary gave me, what was said to be a complete description of the condition of the 1966 Nova that I was interested in. From his description of the car, I gave him a $500 deposit to hold the car. I bought round trip air tickets, made hotel and car rental reservations to go to Pa. To inspect the car. Gary's description did not represent the condition of the car ie. rust under paint, crack in dash pad, engine vibration into car, car would not stay running at stop street, hesitation upon acceleration, runs in paint finnish. Gary's explanation was that he examined the car in a dark room with a flash light. I spent over $600 in air fare, hotel, and car rental on his description to see the car,only to be disappointed. I ask Gary to refund my deposit, he said NO. I felt that Gary should have returned my deposit because of his incomplete disclosure of the condition of the car.
Desired Settlement: I would like my $500 deposit returned.
In regards to the non-refundable deposit complaint, this customer was clearly notified of the $500 non-refundable deposit via verbally, emailed deposit receipt, as well as, our company website with our terms and conditions. We held the car exclusively for this customer for one full week. We stopped an online auction 5 days early that cost us $75, as well as we had to spend another $75 to relist it on the online auction again.
Below are the Terms and Conditions listed on our company website:
Terms and Conditions
©Copyright 2013 hanksters.com. All Rights Reserved
Please feel free to contact us with any further questions regarding this situation.
BBB's Final Determination: After reviewing the information provided by all parties, BBB determined that the business handled the matter appropriately, and no further action was needed.
|1/20/2012||Problems with Product/Service|