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Find a Location

Lemme Audiology Associates has 1 locations, listed below.

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    Business ProfileforLemme Audiology Associates

    Audiologist
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/30/2014

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a group of Doctor's of Audiology. Specializing in the ear and balance issues from 7yr's old and up. We also test newborn to 7 yr old's for hearing loss or inner ear issues. We offer treatments for hearing loss and tinnitus including hearing aids and other assisted listening products. We have a state of the art balance testing center and can perform VNG, Rotary chair, V-hit and VEMP and more testing to better locate your balance issue. 

    Products & Services

    Hearing Instruments, Assisted Listening Devices, Accessories

    Business Details

    Location of This Business
    613 Valley View Blvd, Altoona, PA 16602
    BBB File Opened:
    8/24/2007
    Years in Business:
    30
    Business Started:
    10/15/1993
    Accredited Since:
    10/30/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of AT000532L for this business, issued by Pennsylvania Department of State. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Pennsylvania Department of State

    206 North Office Building

    Harrisburg PA 17120

    (717) 787-8503

    https://www.pals.pa.gov/

    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Karen Lemme Audiology
    • Karen Lemme, Audiologist
    • Lemme, Karen Audiologist
    • Lemme Audiology
    Business Management
    • Dr. Karen Lemme, Owner
    • Ms. Jill Gardner, Office Manager
    Contact Information

    Principal

    • Dr. Karen Lemme, Owner

    Customer Contact

    • Ms. Jill Gardner, Office Manager
    Additional Contact Information

    Fax Numbers

    • (814) 419-8241
      Primary Fax
    • (814) 941-1019
      Other Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was referred from my primary care physician for a Vestibular test, my physician contacted Lemme by phone and then sent them a referral for me asking them if they accept the insurance the patient currently has, the office at Lemme stated they do. I arrived for my appointment on 11/30/2021 and befor I was seen I filled out their paperwork and presented them my health care insurance card and I again asked them if they'd pre authorized this test to make sure my insurance was approved and to cover the test, I was instructed, yes they do take my insurance and they accepted the co pay that is associated with my insurance. I recently got a bill from a collections agency stating I owe Lemme Audiology $396.38 do to my insurance denied them payment since they are out of network. I asked Lemme, why I am being billed and I was told they do not take my insurance. This is why I wanted to know if they pre authorized this before my testing. They took a copy of my insurance card knowing that they don't accept that insurance and never said to me that they do not accept my P.E.B.T.F. health insurance. That was a clear bait and switch and now they want me to pay them from my own pocket for there mess up. I called Lemme on Jan 3,and Jan 5. They offered to take 50% off the $396.38 making my bill to be $198.19. Again, why would they say they take my insurance just to find out afterwards they don't take it. The RED flag should have been when I presented them my insurance card for them to say sorry we don't accept P.E.B.T.F. or maybe they should have pre authorized this like they supposed to before my appointment. They know they are in the wrong, especially since they offered to lower my bill by half the original amount.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Loretta O

    5 stars

    01/01/2022

    I had my hearing aids repaired. The service was very professional and well taken care of. Thank you **************

    Local BBB

    Better Business Bureau of Western Pennsylvania

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