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BBB Accredited Business since

Daniels Discount Hardware

Phone: (412) 655-7541 Fax: (412) 655-0887 5724 Curry Rd, Pittsburgh, PA 15236 View Additional Email Addresses http://www.danielsdiscount.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers hardware and major appliance sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Daniels Discount Hardware meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Daniels Discount Hardware include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Daniels Discount Hardware
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1979 Business started: 01/01/1956
Business Management
Mr. Martin G Whaley, Owner/President Mr. James Clover, Appliance Dept Manager Mr. Rodney Lightner, Director of Operations Ms. Karen J Wallace, Accounts Payable Manager/Admin Asst Mr. Justin White, Hardware & Tool Dept Manager
Contact Information
Principal: Mr. Martin G Whaley, Owner/President
Related Businesses
Daniels Discount Hardware Bardan Appliance Outlet
Business Category

APPLIANCES-MAJOR-DEALERS COMPACTORS-WASTE-HSHLD-DEALERS DISHWASHING MACHINES-DEALERS GARBAGE DISPOSALS-HOUSEHOLD HARDWARE-RETAIL MICROWAVE OVENS-DEALERS RANGES & OVENS-DEALERS REFRIGERATORS & FREEZERS-DEALERS WASHING MACHINES/DRYERS-DEALERS FIX-IT SHOPS

Alternate Business Names
Daniels Scratch-N-Dent
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.