This business is not BBB accredited.

Keystone Lending Group

310 Grant Street, Pittsburgh, PA 15219 ! There is an alert on Keystone Lending Group !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Keystone Lending Group include:

  • Length of time business has been operating
  • BBB concerns with the industry in which this business operates
  • Failure to have a required competency license

Factors that raised the rating for Keystone Lending Group include:

  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The BBB has received information from consumers that the company is offering loans for an advance fee. Consumers allege that they have responded to advertisements from the internet for loans. After paying several hundred dollars, consumers allege that they never received the loan promised by the company.  

These scams target individuals who are having trouble obtaining cash or credit. Customers are lured by advertisements promising "guaranteed" loans - regardless of credit history - for advance fees running between $50 and several hundred dollars. However, you must pay an advance fee before obtaining the "loan".
These so-called loan brokers don't lend money directly; they may claim to act as money finders and ask for an advance fee in order to prepare a loan application and present it to prospective lenders. But these firms cannot guarantee loans, despite their promises of unlimited funding sources. In many cases, brokers fraudulently pocket advance fees, make no effort to find the funds promised, and the customer loses money.
We suggest that if you have a problem, please file a complaint online at and .

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Keystone Lending Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 11, 2013
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
Phone Number: 717-787-8503
On 4/11/2013 BBB confirmed that Keystone Lending Group had not obtained a necessary license from Pennsylvania Department of State.

Pennsylvania Department of Banking and Securities
17 N Second Street, Suite 1300, Harrisburg PA 17101
Phone Number: 800-722-2657
Fax Number: 717-787-8773
On 4/11/2013 BBB confirmed that Keystone Lending Group had not obtained a necessary license from Pennsylvania Department of Banking and Securities.

Business Category


Additional Information

As of April 11, 2013 the company is not registered with the Pennsylvania Department of State nor registered with the Pennsylvania Department of Banking to do business in Pennsylvania.   Mail was returned by Post Office and BBB believes that company address at 310 Grant St. is fictitious.  The company’s website,, says that they have been in business for 20 yrs, but website was just created on March 18, 2013. 

As of 04/11/2013,  Keystone Lending Group's advertisement on shows misuse of the BBB’s name.  The company has stated that they are Accredited Members of the Better Business Bureau.  This is a false statement.  The name “Better Business Bureau” and the “BBB logo” are federally registered trademarks owned by the Council of Better Business Bureaus.

The marks are licensed for use only to BBB Accredited Businesses and may not be used in any manner without the express permission of the Council of Better Business Bureaus.  Use of the name or logo without permission constitutes trademark infringement and is a violation of the trademark rights of the Council of Better Business Bureaus.  Keystone Lending Group is not accredited with the Better Business Bureau of Western Pennsylvania.

Advertisements that are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors or insincere offers to sell, shall not be used.

Industry Tips
Loans (Advanced Fee)

Additional Locations


    310 Grant Street

    Pittsburgh, PA 15219


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.