BBB Business Review

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This business is not BBB accredited.

IT Service Plus

Additional Locations

Phone: (724) 250-8990 Fax: (866) 483-4939 861 Old National Pike, Brownsville, PA 15417 ! There is an alert on IT Service Plus !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for IT Service Plus include:

  • BBB concerns with the industry in which this business operates
  • Failure to be transparent about ownership, location, or products/services offered

Factors that raised the rating for IT Service Plus include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

On March 27, 2012 consumers started contacting the Better Business Bureau claiming that the company is offering employment requiring prospective employees to provide IT Service Plus with their bank account information prior to being employed. Customers allege they are having difficulty contacting the company.  

On April 4, 2012 BBB verified with the Municipality of the City of Washington in Washington, PA that a company called IT Service Plus had been located at 90 East Chestnut Street, Washington, PA 15301, from 2005 thru 2006. The municipality has indicated that IT Service Plus is out of business.  The phone listed with the old company is no longer in service.   

BBB believes that the current company offering employment is using the address and name of IT Service Plus fraudently. We are not able to verify the location of IT Service Plus. According to the domain registry of the company’s website it is registered out of Russia.
BBB has concerns about the offer and their claims. BBB cautions people about giving out personal and financial information to unknown entities.  

Customer Reviews Summary Read customer reviews

0 Customer Reviews on IT Service Plus
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 13, 2007
Business Management
Mr. James Sadler
Contact Information
Principal: Mr. James Sadler
Business Category


Industry Tips
Employment Schemes

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.