This business is not BBB accredited.

Geiger Plumbing Inc

Phone: (724) 744-2424 Fax: (724) 744-3484 4018 Route 130, Irwin, PA 15642


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Geiger Plumbing Inc include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Geiger Plumbing Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Geiger Plumbing Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 21, 2005 Business started: 01/01/1998 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
http://hicsearch.attorneygeneral.gov/
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is 043521.

Type of Entity

Corporation

Business Management
Ms. Colleen Geiger, Owner Mr. Robert Geiger, President
Contact Information
Principal: Ms. Colleen Geiger, Owner
Principal: Mr. Robert Geiger, President
Business Category

PLUMBING CONTRACTORS PLUMBING DRAINS & SEWER CLEANING SEWER CONTRACTORS

Industry Tips
Home Improvements - Plumbing Pennsylvania Home Improvement Consumer Protection Act

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    4018 Route 130

    Irwin, PA 15642 (724) 744-2424

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/23/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: November 2014 my sewer line had a cracked pipe. I have insurance via pa water resources whom in turn assigned me to ****** ********. In December they came out and did the repair, however, they had to of course dig up my yard and move a slab of new sidewalk. When they came back in may 2015 to restore my property to finish restoring property they did not notify me they were coming. My neighbor called me and told me an they were on my property. they poorly planted grass and just flipped my sidewalk back over leaving in sunken at least 4 inches. and left. As a result my property is a mess. i notified Pa water resources of the situation at least 4 times since the first week of May when ****** was on my property and they will not contact their contractor to return and fix the damages ****** left. no one is cooperating Pa water on behalf of ****** THEIR contractor or ****** themselves. When ****** was originally on or about December 22 to initially to repair the line they did call to say they would be there in a half hour Left work to meet them at my home and they did not show up until hours later. As a result salary was lost. Not bad enough they took the cover to my original drain without permission. I feel it is ******,s responsibility to return my property to its original state that is what any reputable business would do. If a business left their property as they did mine they would not be a satisfied customer either. ******'s employees do not of the consumers property, no pride in their work performance which results of extra cost left to the consumer. I had signed up for insurance for line protection via Pa Water Resources therefore this is an insurance claim issue.

Desired Settlement: Return my property to it's original state. New Sidewalk placed the way it was when they first arrived and lawn left a mess. They put down very little seed and not evenly so front lawn contains numbers bare patches. Curb appeal is not one of their strong qualities. As a home owner ******'s carelessness is a disgrace to the neighborhood.