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BBB Accredited Business since

Bully Max

Phone: (844) 285-5987 4885-A McKnight Road #413, Pittsburgh, PA 15237 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Pet Supplies & Foods - Retail

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bully Max meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Bully Max
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 19, 2011 Business started: 12/01/2009 in PA Business started locally: 12/01/2009 Business incorporated 03/07/2011 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Food & Drug Administration
7 Parkway Center, Pittsburgh PA 15220
Phone Number: (877) 686-8073
The number is 40-15365.

Type of Entity

Sole Proprietorship

Business Management
Mr. Matthew J Kinneman, Owner
Contact Information
Principal: Mr. Matthew J Kinneman, Owner
Business Category


Products & Services

Bully Max sells the following brand(s): Bully Max, Gorilla Max

Bully Max offers the following product(s): Calming Aid for Dogs, Canine Performance Food, Canine Performance Supplements, Dog Health Supplement, Dog Joint Supplements, Dog Mass Gain, Dog Muscle Builder

Hours of Operation
M: 12:00 PM - 8:00 PM
T: 12:00 PM - 8:00 PM
W: 12:00 PM - 8:00 PM
Th: 12:00 PM - 8:00 PM
F: 12:00 PM - 8:00 PM
Method(s) of Payment
All Methods
Refund and Exchange Policy
Hassle Free - No questions asked return policy. 100% Satisfaction or your money back. We'll pay the shipping to return the product.

Additional Locations

  • 4885-A McKnight Road #413

    Pittsburgh, PA 15237


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/11/2016 Advertising/Sales Issues

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Bully Max
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
Fusion Chart
Fusion Chart