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BBB Accredited Business since
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This company provides all construction and remodeling services including roofing, paving, waterproofing, driveways and foundations to residential and commercial customers.
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A BBB Accredited Business since
BBB has determined that Eddington Paving & Home Improvements meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Eddington Paving & Home Improvements include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
Business ManagementMr. Ernest Eddington, Owner Mrs. Betty Eddington, Office Manager Paul B Eddington, Supervisor Mr. Thomas Eddington, Partner
PAVING CONTRACTORS ROOFING CONTRACTORS CONSTRUCTION & REMODELING SERVICES ASPHALT SEALING AND REJUVENATING SEALING - PAVEMENT DRIVEWAY INSTALLATION, PAVING & REPAIR CHIMNEY BUILDERS & REPAIR CONTRACTORS-GENERAL WATERPROOFING CONTRACTORS
Industry TipsHome Improvements - Basement Waterproofing Home Improvements - Roofing Pennsylvania Home Improvement Consumer Protection Act
389 Arona Rd (Home)
New Stanton, PA 15672 (724) 925-6495 Directions
PO Box 144
Hostetter, PA 15638 (724) 925-6495
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Additional Phone Numbers
- (724) 331-4230(Phone)
- (724) 543-6517(Phone)
- (800) 771-3322(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
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|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: About 10 days ago ***** ******, Pa Contractor #******, came to my wife's business after being seen at a neighbor's house and she asked for an estimate for the alley leading to our house to be paved, we are the sole users of the alley, not our propery. Verbal quote of $4,000.On July 17th he returned to ask if a decision had been made and asked to talk to me. I am still recovering from a broken leg, 5 Dec 2013, and have not been able to work. I told him that $4,000 was twice the amount I could pay, have been living on retirement and withdrawing IRA's. After some discussion, they had ordered 400 tons of asphalt for a parking lot job and had only used 300 tons, the rest was at the asphalt plant being kept HOT, needed to be used, and he then gave me a price of $4,200, my wife quickly reminded him of the $4,000 price given earlier, price now $4,000. Again I remined him that I could not pay that, started to walk back to the house, the price started coming down, finally he said $2,000. My wife and him shook hands on the deal, nothing written. Crew would come 10 A.M. 19 July.Friday 11 A.M. I called him, crew delayed on another job, now Monday the 22nd, his father-in-law ****** ********* PA #******, BBB Business Card, has measured the alley at 15' x 70', alley requires grading to make room for asphalt, his 12' paving machine may not fit well due to stone wall on one side of the alley, now price changes to $3,150, can not be done for less.I tell him that he might as well get into his truck because I can not pay that amount.After he leaves, my wife and I talk about this, that the asphalt must have been paid for in advance for 400 tons, just who can tell if that amount had been used, if so they are reselling the same material again and getting paid twice. Is this good ethical practices?My wife later calls ***** on his cell phone, he told her that due to no written estimate of $2,000, nothing could be done.
Desired Settlement: Do the job for $2,000 as previously agreed upon, hand shake.
Business Response: To.b.b.b
This is ****** *********
The hole story is my sun-law
***** ****** gave a est.of 12×60
He said he never had a tap with
Him.so he ask me if I would go by
Take my tap. And get the . size
And I did 70×15 and I gave him a price of $3.150
All the time I said I. only work by
Contract we give est. All time but no contact no job will be by me or *****.
p.s.let them call some other paver no work would be done by me or ***** all est. Were verbal
I have reviewed the response made by the business in reference to complaint ID *******, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
***** was quite aware that the width was 15', we both mentioned that width several times.
From ******** response he did not mention that the asphalt was left over from another job. Was the left overs already paid for by the previous job, that is the impression both my wife and I got, that why the price was so low.
I doubt that we will get him to do the job anyway, due to his overall attitude.
Doubtful he could write a good contract anyway, from his spelling in his response.
Another contractor gave us a price of $2,350, and he is aware of the 15x70.
Again, I guess a hand shake is no good these days, especially among some people, I keep my work, even if it's verbal and most times it is.
Should have had ***** write it down, should have known his word was no good
BBB's Final Determination: After reviewing the information provided by all parties, BBB determined that the business handled the matter appropriately, and no further action was needed.
|3/2/2012||Problems with Product/Service|