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BBB Accredited Business since
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Movers - Moving Services
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A BBB Accredited Business since
BBB has determined that Two Men and A Truck meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Two Men and A Truck include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Public Utility Commission
PO Box 3265, Harrisburg PA 17105
Phone Number: 800-692-7380
Type of Entity
Business ManagementMr. Raymond J Coll, President
MOVERS MOVING SERVICES-LABOR & MATERIALS MOVING SUPPLIES PIANO & ORGAN MOVING MOVERS - OFFICE MOVING & STORAGE COMPANY
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (412) 835-6201(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.
Read Complaint Details
Complaint: I completed a move using this company on 18 March 2013. During the move, an item was damaged as a result of lack of padding. When the movers unloaded the item (a coat rack) we inspected it and determined that a damage report was warranted. I was told I would be contacted by the company on how repairs/reparations would be handled. I was contacted by voice mail that the company would not reimburse me because the driver had stated on the damage form that the item was made of particle board, therefore not covered. This was written on the form after the driver left my residence. My copy of the form does not include this caveat. I called the company and explained that the item is not particle board, and that the document had been modified after I had signed it. I was informed at that time that a technician would contact me within 2 days to schedule repair. I have not heard from the company since that date, 22 March. I wrote the corporate headquarters on 3 April, requesting that they resolve the issue within 10 days, but received no reply. I have written them again to request they reply within one week, a screen shot of the corporate feedback page can be provided upon request. I am also able to provide pictures of the damaged item.
Desired Settlement: I am requesting arbitration to collect damages in the amount of $80 to replace the coat rack.
We have sent a check in the amount 0f $80.00 to ***** ********* ****
TWO MEN AND A TRUCK
BBB's Final Determination: Consumer accepted resolution offered by the business.