This Business is not BBB accredited
Greentree Warranty IncAdditional Locations
Phone: (724) 471-7117 Fax: (724) 745-4576 3740 State Route 88, Finleyville, PA 15332
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This company provides extended warranties for the pool and spa industry.
On 4/18/2013 the business's accreditation from BBB was revoked.
The revocation was due to violation of BBB Accreditation Standards:
6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Greentree Warranty Inc include:
- 10 complaints filed against business
- 1 complaint filed against business that was not resolved
- Length of time business has taken to resolve complaint(s)
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Factors that raised the rating for Greentree Warranty Inc include:
- Length of time business has been operating.
- Response to 10 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||10|
Type of Entity
Business ManagementMr. Michael Hodak, Owner Ms. Tammy Hodak, Manager
Related BusinessesSPA Showcase LLC
EXTENDED WARRANTY CONTRACT SERVICE COMPANIES
THIS LOCATION IS NOT BBB ACCREDITED
3740 State Route 88
Finleyville, PA 15332 Directions
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 144
Finleyville, PA 15332
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Complaint Trends - Last 3 Years
Customer Review Trends
|6/18/2013||Guarantee/Warranty Issues | Complaint Details Unavailable|
|4/23/2013||Problems with Product/Service|
|4/1/2013||Problems with Product/Service|
|3/22/2013||Problems with Product/Service|