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This Business is not BBB accredited

Greentree Warranty Inc

Phone: (724) 471-7117 Fax: (724) 745-4576

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This company provides extended warranties for the pool and spa industry.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Greentree Warranty Inc include:

  • 12 complaints filed against business
  • Failure to respond to 1 complaint filed against business
  • 1 complaint filed against business that was not resolved
  • Length of time business has taken to resolve complaint(s)

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 9
Problems with Product/Service 3
Total Closed Complaints 12

Additional Information

BBB file opened: July 16, 2009 Business started: 01/01/2006 in PA
Type of Entity


Business Management
Mr. Michael Hodak, Owner Ms. Tammy Hodak, Manager
Contact Information
Principal: Mr. Michael Hodak, Owner
Customer Contact: Ms. Tammy Hodak, Manager
Related Businesses
SPA Showcase LLC
Business Category


Additional Locations


    PO Box 144

    Finleyville, PA 15332


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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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  • Billing or Collection
  • Problems with Products or Services
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  • Guarantee or Warranty

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Complaint Detail(s)

6/18/2014 Guarantee/Warranty Issues
5/8/2014 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: Greentree warranty has ignored all my communication re; a warranty

Desired Settlement: full refund

Business Response: Attached you can find the correspondence detailing Mr. *****'s claim. As you can see, once we received the correct documentation, we issued him his refund promptly. 


4/16/2014 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: We bought an extended warrantee and they are not reimbursing us, as per our contract, for repairs made that we paid for.

Desired Settlement: They owe us $783.38.

6/18/2013 Guarantee/Warranty Issues | Complaint Details Unavailable
4/23/2013 Problems with Product/Service
4/8/2013 Guarantee/Warranty Issues
4/1/2013 Problems with Product/Service
3/22/2013 Problems with Product/Service
3/21/2013 Guarantee/Warranty Issues
3/9/2012 Guarantee/Warranty Issues
1/27/2012 Guarantee/Warranty Issues
1/4/2012 Guarantee/Warranty Issues