This business is not BBB accredited.

Hollis Contracting

Additional Locations

Phone: (412) 628-6511 45 Glenmore Ave, Pittsburgh, PA 15229

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The business is  a home improvement contractor.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Hollis Contracting include:

  • 5 complaint(s) filed against business
  • Failure to respond to 3 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Hollis Contracting include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

1 Customer Review on Hollis Contracting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 29, 2013 Business started: 03/22/2013 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is PA099123.

Type of Entity

Sole Proprietorship

Business Management
Mr. Michael Hollis, Owner
Contact Information
Principal: Mr. Michael Hollis, Owner
Business Category


Industry Tips
Condensation on Windows Home Improvements - Windows Pennsylvania Home Improvement Consumer Protection Act

Additional Locations


    118 N Jackson Ave
    Apt 1

    Pittsburgh, PA 15202


    45 Glenmore Ave

    Pittsburgh, PA 15229 (412) 628-6511


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/23/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Micheal H***** was paid to repair my front steps by cementing over the existing crumbling steps with a cement product to stabilize the steps and make them smooth and presentable. The job was done sloppily and the edges were left rough and a hazard for older people to walk down the steps because they were rough and uneven. I complained immediately about the job and Hollis agreed to return and make the job right, but after repeated calls and promises, he will not return.

Desired Settlement: I want a finished job with completely smooth surfaces and professional rounded over step edges and curbs, or my $500.00 back.

7/15/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: The contractor failed to render services as promised verbally or written in the contract. The contractor poured a walkway approximately 45’ in which three sections holds puddles, they have yet to return to cure the concrete which was poured the first week of April, he said he would be back the following week. They were to strip and sand the railings, prime and repaint; they just spray painted over the existing paint. On the porch they were to fill cracks and skim coat the entire porch mixing cement with a texture to match the sandstone color. They filled cracks making small uneven hills. They were to plaster the inside garage ceiling, they used an inferior substance/material causing major discoloration on the ceiling. They were to repair the lentil by pulling it out, cleaning the inside, use a hydraulic cement, they stuffed 2x4’s attached by screws and dressed it up with aluminum. They knocked off about 2’ of my chimney and said they repointed. Two different contractors came and looked and said it was nothing less than a butcher job. One contractor suggested the entire chimney be rebuilt. When the contractor came and gave his estimate I did ask was his skill people tradesmen’s, he replied yes, when he does he concrete/mortar work he brings guys that belongs to the “unions”. I have spoken to the contractor on eight different occasions in which he has promised either he was on his way / coming tomorrow or be there within the next hour. I have taken off work to meet him, left work to greet him on every occasion he never has shown up. This contractor has been paid in full.

Desired Settlement: Refund to pay the new contractors to complete and repair the damages caused by Hollis Contracting.

7/9/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: on 4/28/2015 repairs were done to my home, But after they left and I and others looked at house and said it was not done according to industry standards. I sent emails and called stating that I want a refund so I can have it done right. The joints were not all ground out and it looks like a kid did it. The awnings were to be cleaned and then painted but no cleaning and they painted in the rain. There are many runs and paint is coming off in spots. If any of if was done right then I would have had them come back and redo spots paid 3,000 for this job but to redo the job will be a lot more 1500 for house 1275 for wall and 2500 to 26oo to replace as I was told by painting company it would be less to replace them.

Desired Settlement: I would like refund and the additional money to have job done

6/2/2015 Problems with Product/Service
12/5/2013 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Hollis Contracting
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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