This business is not BBB accredited.Additional Locations
Phone: (724) 382-4561 812 Sherman Ave, Irwin, PA 15642
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Offering residential and commercial concrete construction. Concrete may be installed in regular white, exposed aggregate, custom-colored and/or custom stamped finishes. Concrete may be installed in residential driveways, sidewalks, patios, steps, retaining walls, garage floors, basement floors, and footers. Concrete may be installed in commercial parking lots, retaining walls, steps, curbing, and walkways. Concrete is sealed upon installation.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Westmoreland Concrete Construction include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is PA099620.
Type of Entity
Business ManagementMs. Leslie Proctor, Owner
CONCRETE CONTRACTORS MASON CONTRACTORS PATIO & DECK BUILDERS CONSTRUCTION & REMODELING SERVICES CONCRETE - STAMPED & DECORATIVE FLOORS - GARAGE CONTRACTORS - RETAINING WALL DRIVEWAY INSTALLATION, PAVING & REPAIR
Products & Services
Westmoreland Concrete Construction offers the following product(s): Custom Colored, Custom Stamped / Colored, Exposed Aggregate, Regular white
Method(s) of PaymentCash or Check.
Refund and Exchange PolicyN/A
Industry TipsPennsylvania Home Improvement Consumer Protection Act
THIS LOCATION IS NOT BBB ACCREDITED
812 Sherman Ave
Irwin, PA 15642 (724) 382-4561 Directions
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 564
Irwin, PA 15642
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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|1/28/2016||Problems with Product/Service|
Problems with Product/Service
Read Complaint Details
Complaint: The business does not return calls after leaving messages. 20% of bill has already been paid for future work. This has been a problem since the beginning when an appointment was made with the contractor to meet at my home to discuss and sign the contract. Their agent did not show up then. Im now sorry I selected them to do the work. They were originally chosen because of their A+ rating by the BBB. Their agent told me it would be three weeks before work would begin, That was from september 18 , 2015. I wanted advanced notice so that I could clear the area for them to work. They have left me high and dry so to speak.
Desired Settlement: I hope they contact me soon. Winter is coming. I don't want them to show up in December. They need to contact me and do the work soon. If they will not do so then I would like to be reimbursed ASAP. I will probably experience damage to my home because my garage door will not close properly in the cold weather. There is a water line in my garage....
We completed this project on 10-29/15. We asked the customer to close this complaint. We did our very best to return all the calls and emails during this period of time.
|10/28/2013||Problems with Product/Service | Complaint Details Unavailable|