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BBB Accredited Business since
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This company offers construction.
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A BBB Accredited Business since
BBB has determined that Joseph Palmieri Construction Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Joseph Palmieri Construction Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is PA079399.
Business ManagementMs. Melina Caprino, Manager Mr. Joseph Palmieri, Owner
CONCRETE CONTRACTORS MASON CONTRACTORS PATIO & DECK BUILDERS CONCRETE - STAMPED & DECORATIVE FLOORS - GARAGE CONTRACTORS - RETAINING WALL DRIVEWAY INSTALLATION, PAVING & REPAIR
Alternate Business NamesPalmieri, Joseph Construction Inc
Industry TipsPennsylvania Home Improvement Consumer Protection Act
2015 Babcock Blvd
Pittsburgh, PA 15209 (412) 821-1776 Directions
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Additional Phone Numbers
- (412) 682-2043(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: ******** Construction(###-###-####) was contracted by my bourough to make necessary changes to the sidewalks in compliance with The American's With Disabilities ACT. Mr ******** completed work on the sidewalks in front of my home on 9/19/14 and 9/20/14, I contacted Mr ******** and left him a message stating he and his crew completley destroyed my front yard and requested a return phone call. After several more attempts to speak with him Mr ****** ******** finally returned my call call on 10/1/14. I explained to him my neighbors watched as he and his crew stood in my yard and washed off all of the cement from themselves, their tools and then finished cleaning by throwing a large trough of cement mixture directly onto my grass. Although Mr ******** confirmed he and his crew did use my private yard as a wash station he denied they killed all of the grass in my yard. I asked him to meet me at the home to view the damage and set a date for replacement of my yard.He refused telling me he was sending a landscaper to confirm he did not destroy my yard. I asked him to notify me when he scheduled the landscaper because I wated to be present. On 10/3/14, without notifying me,he sent a landsacpwer(the one that does his work)to check the damage. I contacted Mr ******** regarding the unsecheduled appointment and he responded "oh he was suppose to tell you" then added "you have grubs I'm done." However, there is no evidence of actually digging to test for grubs in my yard. The entire root system of the grass has been killed and the soil contaminated by his actions and the chemicals he put on my yard. I have pictures and neighbors ready to confirm my information.I have also reported to my bourough the damaged caused by ******** Construction and his complete unwillingness to correct the damage and have received minimal assistance from them.
Desired Settlement: I want Mr ******** to completly replace my front yard including new soil. In addition, I would like a written agreement from Mr ******** stating if the grass fails to grow, since it is getting latter in the season, he will appropriatley correct the issue again in the spring. I have been trying to resolve the problem for 16 days and had it been addressed initially a contract may not have been necessary.
In response to the complaint you received from ******* **********
Our company had a contract with the borough of New Brighton to install handicap ramps at various locations throughout the borough. We have over 36 years of experience in this type of work and take great pride that while the concrete work is done close to most residential landscaping, we take all necessary precautions to make sure the landscaping or yard area is not affected.
******* ********* complained that our company damaged her yard. JPCI evaluated the situation by having a professional landscape company come out and evaluate what the issue was with her yard. The landscape company determined that our company did not cause the problem and we were not responsible for the repair.
Even though we were not responsible for the issue, our company along with the borough of New Brighton agreed that in order to satisfy ******* *********, we had to repair the yard. The work was completed and according to the borough office, Ms. ********* is pleased. Customer satisfaction is important to our company and we are glad this matter is resolved.
|12/3/2012||Problems with Product/Service|