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BBB Accredited Business since

Joseph Palmieri Construction Inc

Phone: (412) 821-1776 Fax: (412) 821-0802 View Additional Phone Numbers 2015 Babcock Blvd, Pittsburgh, PA 15209 http://www.palmiericoncrete.com/


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Description

This company offers construction.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Joseph Palmieri Construction Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Joseph Palmieri Construction Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Joseph Palmieri Construction Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 22, 1996 Business started: 04/01/1969
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
http://hicsearch.attorneygeneral.gov/
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is PA079399.

Business Management
Ms. Melina Caprino, Manager Mr. Joseph Palmieri, Owner
Contact Information
Principal: Ms. Melina Caprino, Manager
Business Category

CONCRETE CONTRACTORS MASON CONTRACTORS PATIO & DECK BUILDERS CONCRETE - STAMPED & DECORATIVE FLOORS - GARAGE CONTRACTORS - RETAINING WALL DRIVEWAY INSTALLATION, PAVING & REPAIR

Alternate Business Names
Palmieri, Joseph Construction Inc
Industry Tips
Pennsylvania Home Improvement Consumer Protection Act

Additional Locations

  • 2015 Babcock Blvd

    Pittsburgh, PA 15209 (412) 821-1776

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/25/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: ******** Construction(###-###-####) was contracted by my bourough to make necessary changes to the sidewalks in compliance with The American's With Disabilities ACT. Mr ******** completed work on the sidewalks in front of my home on 9/19/14 and 9/20/14, I contacted Mr ******** and left him a message stating he and his crew completley destroyed my front yard and requested a return phone call. After several more attempts to speak with him Mr ****** ******** finally returned my call call on 10/1/14. I explained to him my neighbors watched as he and his crew stood in my yard and washed off all of the cement from themselves, their tools and then finished cleaning by throwing a large trough of cement mixture directly onto my grass. Although Mr ******** confirmed he and his crew did use my private yard as a wash station he denied they killed all of the grass in my yard. I asked him to meet me at the home to view the damage and set a date for replacement of my yard.He refused telling me he was sending a landscaper to confirm he did not destroy my yard. I asked him to notify me when he scheduled the landscaper because I wated to be present. On 10/3/14, without notifying me,he sent a landsacpwer(the one that does his work)to check the damage. I contacted Mr ******** regarding the unsecheduled appointment and he responded "oh he was suppose to tell you" then added "you have grubs I'm done." However, there is no evidence of actually digging to test for grubs in my yard. The entire root system of the grass has been killed and the soil contaminated by his actions and the chemicals he put on my yard. I have pictures and neighbors ready to confirm my information.I have also reported to my bourough the damaged caused by ******** Construction and his complete unwillingness to correct the damage and have received minimal assistance from them.

Desired Settlement: I want Mr ******** to completly replace my front yard including new soil. In addition, I would like a written agreement from Mr ******** stating if the grass fails to grow, since it is getting latter in the season, he will appropriatley correct the issue again in the spring. I have been trying to resolve the problem for 16 days and had it been addressed initially a contract may not have been necessary.

Business Response:

In response to the complaint you received from ******* **********

Our company had a contract with the borough of New Brighton to install handicap ramps at various locations throughout the borough. We have over 36 years of experience in this type of work and take great pride that while the concrete work is done close to most residential landscaping, we take all necessary precautions to make sure the landscaping or yard area is not affected.

******* ********* complained that our company damaged her yard. JPCI evaluated the situation by having a professional landscape company come out and evaluate what the issue was with her yard. The landscape company determined that our company did not cause the problem and we were not responsible for the repair.

Even though we were not responsible for the issue, our company along with the borough of New Brighton agreed that in order to satisfy ******* *********, we had to repair the yard. The work was completed and according to the borough office, Ms. ********* is pleased. Customer satisfaction is important to our company and we are glad this matter is resolved.

12/3/2012 Problems with Product/Service