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BBB Accredited Business since

JD Peck Concrete

Additional Locations

Phone: (412) 341-3000 4418 Outlook Dr, West Mifflin, PA 15122 http://www.jdpeckconcrete.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers cement and concrete work.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that JD Peck Concrete meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for JD Peck Concrete include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on JD Peck Concrete
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 22, 1996 Business started: 01/01/1990 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
http://hicsearch.attorneygeneral.gov/
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is PA019223.

Type of Entity

Sole Proprietorship

Business Management
Mr. Jeffrey D Peck, Owner
Contact Information
Principal: Mr. Jeffrey D Peck, Owner
Business Category

CONCRETE CONTRACTORS MASON CONTRACTORS PATIO & DECK BUILDERS CONCRETE - STAMPED & DECORATIVE FLOORS - GARAGE CONTRACTORS - RETAINING WALL DRIVEWAY INSTALLATION, PAVING & REPAIR

Alternate Business Names
Peck, J D Concrete
Industry Tips
Pennsylvania Home Improvement Consumer Protection Act

Additional Locations

  • 4418 Outlook Dr

    West Mifflin, PA 15122

  • PO Box 101304

    Pittsburgh, PA 15237 (412) 341-3000

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/23/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Mr Peck was to perform concrete work for me at or about May 26, 2014. Since May 26 was a holiday, he called me and said he would be a couple of days later due to the holiday and extra work he had to perform for his current customer. I waited over 2 weeks and I never heard from Mr. Peck any further. I got tired of waiting and called him to tell him to forget about the concrete job for me and that I had a new contractor who was willing to do it. He told me on the phone that he would keep the $300 I paid him for a "scheduling Fee". I was to pay him $1200 before the concrete was laid or any work was to be done according to the job proposal I had signed. When I called him, Mr. Peck agreed to send me a document saying the Proposal Contract which I had signed was null and void, and that he would send me 1/2 of my $300 dollar scheduling fee (or $150) back as a refund. I never received anything from J. D Peck Concrete. I wish to receive a voided proposal from Mr Peck so that my new contractor can do the work for me without another contract existing for it.

Desired Settlement: For a settlement I would like 1/2 of my "Scheduling Fee" of $300 returned to me ($150.00) and I would like to receive a written document from Mr. Peck stating that the Proposal I had signed is now NULL and VOID as he said he would do on the Phone to me. This would allow another contractor to do the job for me.

Business Response: Company phoned BBB today indicating they spoke with customer and were mailing out the $150 that should have been previously been sent, but was an oversight.

Consumer Response:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. J.D Peck has agreed to send me $150 as a refund of the money I paid as a "Scheduling Fee". J.D. Peck has also agreed to send something in writing that says I no longer have a contract with J.D Peck for repairs to my porch.