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BBB Accredited Business since
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This company offers cement and concrete work.
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A BBB Accredited Business since
BBB has determined that JD Peck Concrete meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for JD Peck Concrete include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is 019223.
Type of Entity
Business ManagementMr. Jeffrey D Peck, Owner
CONCRETE CONTRACTORS MASON CONTRACTORS PATIO & DECK BUILDERS CONCRETE - STAMPED & DECORATIVE FLOORS - GARAGE CONTRACTORS - RETAINING WALL DRIVEWAY INSTALLATION, PAVING & REPAIR
Alternate Business NamesPeck, J D Concrete
Industry TipsPennsylvania Home Improvement Consumer Protection Act
4418 Outlook Dr
West Mifflin, PA 15122 Directions
PO Box 101304
Pittsburgh, PA 15237 (412) 341-3000
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: Mr Peck was to perform concrete work for me at or about May 26, 2014. Since May 26 was a holiday, he called me and said he would be a couple of days later due to the holiday and extra work he had to perform for his current customer. I waited over 2 weeks and I never heard from Mr. Peck any further. I got tired of waiting and called him to tell him to forget about the concrete job for me and that I had a new contractor who was willing to do it. He told me on the phone that he would keep the $300 I paid him for a "scheduling Fee". I was to pay him $1200 before the concrete was laid or any work was to be done according to the job proposal I had signed. When I called him, Mr. Peck agreed to send me a document saying the Proposal Contract which I had signed was null and void, and that he would send me 1/2 of my $300 dollar scheduling fee (or $150) back as a refund. I never received anything from J. D Peck Concrete. I wish to receive a voided proposal from Mr Peck so that my new contractor can do the work for me without another contract existing for it.
Desired Settlement: For a settlement I would like 1/2 of my "Scheduling Fee" of $300 returned to me ($150.00) and I would like to receive a written document from Mr. Peck stating that the Proposal I had signed is now NULL and VOID as he said he would do on the Phone to me. This would allow another contractor to do the job for me.
Business Response: Company phoned BBB today indicating they spoke with customer and were mailing out the $150 that should have been previously been sent, but was an oversight.
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. J.D Peck has agreed to send me $150 as a refund of the money I paid as a "Scheduling Fee". J.D. Peck has also agreed to send something in writing that says I no longer have a contract with J.D Peck for repairs to my porch.