BBB Logo

Better Business Bureau ®
Start With Trust®
In 28 counties covering Western Pennsylvania

BBB Business Review

Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are You the Business Owner of Panache Erie LLC?

If yes, click here to login.

Are you...?

BBB Accredited Business since

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Full service salon offering; Hair cutting and styling, coloring, waxxing, nail care, skin care, massage, makeup lessons and applications, and full wedding services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Panache Erie LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Panache Erie LLC include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

top
BBB file opened: September 14, 2005 Business started: 01/01/2000 in PA Business started locally: 01/01/2000
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
http://www.dos.state.pa.us/portal/server.pt/community/licensing/12483
Phone Number: 717-787-8503
RA-BPOA@pa.gov

Type of Entity

Sole Proprietorship

Business Management
Mr. James Farrell, Director of Operations Ms. Edna Siegel, President
Contact Information
Principal: Mr. James Farrell, Director of Operations
Principal: Ms. Edna Siegel, President
Business Category

BEAUTY SALONS MASSAGE THERAPISTS NAIL SALONS SKIN CARE MASSAGE THERAPEUTIC ARTIST - MAKEUP

Products & Services

Panache Erie LLC sells the following brand(s): Arrojo, Bumble and Bumble, Essensa Skin Care, Oribe, Skin Ceuticals, TiGi Reborn

Panache Erie LLC offers the following product(s): Accessories, Gift Baskets, Hair products, Handbags, Jewelry, Makeup, Nail Polish, Skin care, Spa gifts

Method(s) of Payment
Visa, Mastercard, Discover, American Express, Cash, Checks
Refund and Exchange Policy

REFUNDS

Products

Panache Erie LLC. proudly stands behind all products offered at Panache. If for any reason you are not 100% satisfied with a purchase, we are delighted to assist you with an exchange or refund within 14 days of the original purchase, accompanied with a receipt.
Otherwise, items returned after 14 days accompanied with a receipt can be exchanged or a store credit will be issued. For items purchased on our website and returned, return postage is not pre-paid and must be paid by the purchaser. Unfortunately and without exception, we are unable to accept returns of any sale items, opened fragrances, candles, bath & body products, and certain specialty items.

After 30 days, no refunds, exchanges, or store credits will be issued.
No refunds on Gift Cards purchased in house or on our web store.
Services

Panache celebrates the creativity and individuality of our service providers. They are committed to their art and to serving you. If you are dissatisfied with one of our stylists’ artistic impression, please call us and allow us to work through this with you. We feel certain this is something that can be remedied quickly. You may find a better fit with another of our service providers. Either way, we are confident that we can meet your needs and we want you to feel comfortable communicating with us. Our design team encourages you to try a service with whomever you like. Please remember we cannot improve without your feedback. However, we will work tirelessly to remedy any situation to ensure your full satisfaction.
Alternate Business Names
Panache Salon and Spa
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations