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BBB Accredited Business since
J Artman Auto Sales & Service
Phone: (724) 523-2181 Fax: (724) 523-2189 701 Harrison Ave, Jeannette, PA 15644
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This company offers auto sales & service.
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A BBB Accredited Business since
BBB has determined that J Artman Auto Sales & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for J Artman Auto Sales & Service include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
Phone Number: 717-787-8503
The number is MV100394L.
Type of Entity
Business ManagementMr. James C Artman IV, Owner
AUTO REPAIR & SERVICE BRAKE SERVICE AUTO OIL CHANGE & LUBRICATION SERVICE MUFFLERS & EXHAUST SYSTEMS RADIATORS - AUTO TIRE RETREAD & REPAIR TOWING - AUTO TRANSMISSIONS - AUTO WHEEL ALIGNMENT, FR & AXLE SRV-AUTO AUTO DEALERS - USED CARS TIRE DEALERS AUTO AIR CONDITIONING ALTERNATORS & GENERATORS-AUTO REPAIR AUTO DIAGNOSTIC SERVICE AUTO ELECTRIC SERVICE AUTO INSPECTION STATIONS
Alternate Business NamesArtman, J Auto Sales & Service
701 Harrison Ave
Jeannette, PA 15644 (724) 523-2181 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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BBB Reporting Policy
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: Had my car towed to J Artman by the owner because my head gasket was in need of repair. While my car was in his posession, the windshield became cracked. The owner told my husband that there was already a small crack in the bottom of the windshield (which I know there was not), and that when he turned on the defrosters, the crack went halfway across my windshield. I know this is a bogus story because #1, I had my windshield repaired by ******** last year when a stone hit it on the highway,( I can send pictures of that, and it was fixed correctly) and according to the reapirman, there were no other cracks. #2, the heat does not blow that hot in my car, even though he said he fixed the problem. I paid over $1500 and wound up with a cracked windshield and a car that hardly has any heat.
Desired Settlement: I want him to replace my windshield and give me an explanation to why my heat is not working. He told my husband that the windshield cracked when he turned on the defrosters, and the hot air cracked it. Again I ask , the hot air does not blow that hot, so how can that be the issue?