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BBB Accredited Business since

J Artman Auto Sales & Service

Phone: (724) 523-2181 Fax: (724) 523-2189 701 Harrison Ave, Jeannette, PA 15644


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Description

This company offers auto sales & service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J Artman Auto Sales & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for J Artman Auto Sales & Service include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J Artman Auto Sales & Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 05, 1992 Business started: 04/15/1988 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
http://www.dos.state.pa.us/portal/server.pt/community/licensing/12483
Phone Number: 717-787-8503
RA-BPOA@pa.gov
The number is MV100394L.

Type of Entity

Sole Proprietorship

Business Management
Mr. James C Artman IV, Owner
Contact Information
Principal: Mr. James C Artman IV, Owner
Business Category

AUTO REPAIR & SERVICE BRAKE SERVICE AUTO OIL CHANGE & LUBRICATION SERVICE MUFFLERS & EXHAUST SYSTEMS RADIATORS - AUTO TIRE RETREAD & REPAIR TOWING - AUTO TRANSMISSIONS - AUTO WHEEL ALIGNMENT, FR & AXLE SRV-AUTO AUTO DEALERS - USED CARS TIRE DEALERS AUTO AIR CONDITIONING ALTERNATORS & GENERATORS-AUTO REPAIR AUTO DIAGNOSTIC SERVICE AUTO ELECTRIC SERVICE AUTO INSPECTION STATIONS

Alternate Business Names
Artman, J Auto Sales & Service
Industry Tips
Auto Repair Auto Service Contracts Auto Towing

Additional Locations

  • 701 Harrison Ave

    Jeannette, PA 15644 (724) 523-2181

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/8/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Had my car towed to J Artman by the owner because my head gasket was in need of repair. While my car was in his posession, the windshield became cracked. The owner told my husband that there was already a small crack in the bottom of the windshield (which I know there was not), and that when he turned on the defrosters, the crack went halfway across my windshield. I know this is a bogus story because #1, I had my windshield repaired by ******** last year when a stone hit it on the highway,( I can send pictures of that, and it was fixed correctly) and according to the reapirman, there were no other cracks. #2, the heat does not blow that hot in my car, even though he said he fixed the problem. I paid over $1500 and wound up with a cracked windshield and a car that hardly has any heat.

Desired Settlement: I want him to replace my windshield and give me an explanation to why my heat is not working. He told my husband that the windshield cracked when he turned on the defrosters, and the hot air cracked it. Again I ask , the hot air does not blow that hot, so how can that be the issue?


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on J Artman Auto Sales & Service
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)