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BBB Accredited Business since
Phone: (412) 221-1600 Fax: (412) 221-1607 3073 Washington Pike, Bridgeville, PA 15017
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This company offers sale & services of new & used cars.
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A BBB Accredited Business since
BBB has determined that Colussy Chevrolet Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Colussy Chevrolet Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
Phone Number: 717-787-8503
The number is VD005466A.
Business ManagementMr. Timothy L Colussy, President Megan L Colussy, Marketing Director Mr. Joseph Salizzoni, General Manager
AUTO DEALERS - NEW CARS AUTO DEALERS - USED CARS TIRE DEALERS ALTERNATORS & GENERATORS-AUTO REPAIR AUTO BODY REPAIR & PAINTING AUTO DIAGNOSTIC SERVICE AUTO ELECTRIC SERVICE AUTO INSPECTION STATIONS AUTO REPAIR & SERVICE BRAKE SERVICE AUTO OIL CHANGE & LUBRICATION SERVICE MUFFLERS & EXHAUST SYSTEMS RADIATORS - AUTO TRANSMISSIONS - AUTO AUTO REPAIR - WINDSHIELD, GLASS SHOPS
3073 Washington Pike
Bridgeville, PA 15017 (412) 221-1600 Directions
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Went to Colussy Chevrolet Service Department for warranty work and have an extended warranty that I just have to pay $100 deductible. Went the service person came out to me to tell me what all needed fixed and the cost it was going to be six hundred some dollars. When I questioned why that much and not just $100 I was told that the warranty company does not use the same service "book" as Colussy so I have to pay the difference. I was just there 7 months ago and only paid $100 deductible. They are not willing to change anything. I had to pay $373 yesterday instead of $100 and still have work that has to be done, but I could not afford to have it done. I don't think this is fair. One of the issues that I have to have fixed is one that I have had the car to them 4 times so far and have paid the deductible each time and it is not resolved yet.
Desired Settlement: I would like to be refunded $273 and have the other issue fixed correctly at no charge to me.
Business Response: We have resolved this issue with Mrs. *****. We have taken care of her concerns. She left our business satisfied. The issue regarding Mrs. *****' warranty is that her warranty and vehicle were not purchased through a GM dealership and it is not a GM warranty. This warranty company does not cover all items of the vehicle and does not pay full repair prices for certain repairs. We were able to contact her warranty company and negotiate for better coverage for her on this repair. Therefore she was satisfied with the work and the deductible she paid.
I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me.
Problems with Product/Service
Read Complaint Details
Complaint: My vehicle was involved in an accident and was taken to the purchase location to be repaired. After my vehicle was returned Nearly half of the issues from the accident were not repaired. Moreover the service center billed my insurance company for the repairs not made. My vehicle has been back multiple times with no resolution. The service center also chared me personally for items already repaired. When I refused to pay they would not return my vehicle. One year later and I still have an unrepaired and unsafe vehicle.
Desired Settlement: I would like my entire loss to be made whole and all repairs completed.
Dear Mr. *******