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BBB Accredited Business sinceAdditional Locations
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These Attorneys provide debt relief and debt reorganization plus wills and estate.
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A BBB Accredited Business since
BBB has determined that Steidl & Steinberg PC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Steidl & Steinberg PC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Disciplinary Board of the Supreme Court of Pennsylvania
601 Commonwealth Ave., Suite 5600 , Harrisburg PA 17120
Phone Number: 717-231-3380
Fax Number: 717-231-3381
The number is 34965.
Type of Entity
Business ManagementMs. Julie Steidl, Partner Mr. Ken Steidl Esq., Partner Mr. Kenny Steinberg Esq., Partner Mr. Chris Frye Esq., Management Team Ms. Lauren Lamb Esq., Operations
ATTORNEYS ATTORNEYS - BANKRUPTCY & TAXES LAWYERS-ESTATE PLANNING ATTORNEYS - ESTATE PLANNING ATTORNEYS - LITIGATION LAWYERS ATTORNEY - ELDER LAW ATTORNEY- REAL ESTATE ATTORNEY - BANKRUPTCY ATTORNEY - TAX ATTORNEYS - WILLS, TRUST & PROBATE ATTORNEYS - SOCIAL SECURITY & DISABILITY
Alternate Business NamesSteidl & Steinberg Tax Services PC
1001 State St
Erie, PA 16501 Directions
116 N Main St
Greensburg, PA 15601 Directions
2009 MacKenzie Way
Cranberry Twp, PA 16066 Directions
212 State St
Belle Vernon, PA 15012 Directions
231 Chestnut St.
Meadville, PA 16335 Directions
6 S Main St Ste 418 Washington Trust Bldg
Washington, PA 15301 Directions
707 Grant St Ste 2830
Pittsburgh, PA 15219 (800) 360-9392 (412) 391-8000 Directions
801 Freeport Rd
New Kensington, PA 15068 Directions
9800 Mcknight Rd Ste 100
Pittsburgh, PA 15237 (412) 381-8191 Directions
Huntington Bank Building 671 Third Street, Suite 303
Beaver, PA 15009 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (800) 360-9392(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I sent a check #*** for $1,110.00 on Feb. 12, 2015. My husband and I had consulted with *** ****** about filing bankruptcy. When we received the contract in the mail, we decided not to go ahead With the filing. I have been calling ****** and ********** office to request a refund. I have called atleast 7 times over the last few weeks and finally was told by someone named **** that our refund was being processed that was on 3-4-15. We have not received our refund. No one had returned my phone calls. All we want is our refund sent to is.
Desired Settlement: We just want our money refunded.
To Whom it May Conern:
The purpose of this letter is to address the complaint made by ****** ***** on Saturday, March 14, 2015 at 2:40 p.m.
Ms. ***** and her husband met with me on December 29, 2014, to discuss filing for bankruptcy. This consultation occurred free of charge. They decided to move forward with their bankruptcy and sent a check on February 12, 2015. This check was received by my office on February 16, 2015, and was deposited with *** Bank on February 17, 2015. Per office policy, all checks are accepted with a ten (10) day hold to ensure that all funds clear properly and are not returned for insufficient funds. Therefore, Ms. *****’s bankruptcy was placed on an office hold until February 27, 2015, while the check cleared.
On February 27, 2015,Ms. Doman contacted my office and informed me that she wished to receive a refund and she no longer wished to file for bankruptcy. In accordance with office policy, she was informed at this time that all refund requests can take up to 14 days to process, Since she requested her refund on a Friday, the fourteen day processing period would begin on the next business day, which was Monday, March 2, 2015. My office again returned Ms. *****'s phone call on March 4, 2015. at 9:21 a.m., and spoke directly with her, At that time, she was again reminded of the fourteen day processing period and was assured that her refund was being processed. Never at any time did she complain or comment on this time period or indicate in any way that this was problematic for her.
The fourteen day processing period ended today, March 16, 2015. This morning, a refund check was issued to Ms. ***** by First Class.Mail, U.S.P.S. and she was notified that it had been mailed by a voicemail left at 10:40 am. With that check, Ms. ***** will also receive an explanatory cover letter, a listing of all services rendered, and a copy of the fee agreement that was served on her on February 17,2015, which outlines our office billing policies. ****** and ********* followed its established protocol and we do not believe that there was any delay, unreasonable or otherwise, in the return of Ms. *****’s funds. Also, our records do not show that Ms. ***** called seven times. We show three phone calls. All of which were dealt with directly at the time of the call, or by a return call. Please let me know if you need any additional information.
Attorney at Law
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.