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BBB Accredited Business since

Steidl & Steinberg PC

Additional Locations

Phone: (412) 391-8000 Fax: (412) 391-0221 View Additional Phone Numbers 707 Grant St Ste 2830, Pittsburgh, PA 15219 http://www.goodbyedebt.com View Additional Web Addresses


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Description

These Attorneys provide debt relief and debt reorganization plus wills and estate.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Steidl & Steinberg PC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Steidl & Steinberg PC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Steidl & Steinberg PC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 27, 1997 Business started: 08/15/1985 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Disciplinary Board of the Supreme Court of Pennsylvania
601 Commonwealth Ave., Suite 5600 , Harrisburg PA 17120
http://www.padisciplinaryboard.org
Phone Number: 717-231-3380
Fax Number: 717-231-3381
The number is 34965.

Type of Entity

Partnership

Business Management
Ms. Julie Steidl, Partner Mr. Ken Steidl Esq., Partner Mr. Kenny Steinberg Esq., Partner Mr. Chris Frye Esq., Management Team Ms. Lauren Lamb Esq., Operations
Contact Information
Principal: Ms. Julie Steidl, Partner
Principal: Mr. Ken Steidl Esq., Partner
Principal: Mr. Kenny Steinberg Esq., Partner
Business Category

ATTORNEYS ATTORNEYS - BANKRUPTCY & TAXES LAWYERS-ESTATE PLANNING ATTORNEYS - ESTATE PLANNING ATTORNEYS - LITIGATION LAWYERS ATTORNEY - ELDER LAW ATTORNEY- REAL ESTATE ATTORNEY - BANKRUPTCY ATTORNEY - TAX ATTORNEYS - WILLS, TRUST & PROBATE ATTORNEYS - SOCIAL SECURITY & DISABILITY

Alternate Business Names
Steidl & Steinberg Tax Services PC

Additional Locations

  • 1001 State St

    Erie, PA 16501

  • 116 N Main St

    Greensburg, PA 15601

  • 2009 MacKenzie Way

    Cranberry Twp, PA 16066

  • 212 State St

    Belle Vernon, PA 15012

  • 231 Chestnut St.

    Meadville, PA 16335

  • 6 S Main St Ste 418  Washington Trust Bldg

    Washington, PA 15301

  • 707 Grant St Ste 2830

    Pittsburgh, PA 15219 (412) 391-8000 (800) 360-9392

  • 801 Freeport Rd

    New Kensington, PA 15068

  • 9800 Mcknight Rd Ste 100

    Pittsburgh, PA 15237 (412) 381-8191

  • Huntington Bank Building   671 Third Street, Suite 303

    Beaver, PA 15009

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/17/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I sent a check #*** for $1,110.00 on Feb. 12, 2015. My husband and I had consulted with *** ****** about filing bankruptcy. When we received the contract in the mail, we decided not to go ahead With the filing. I have been calling ****** and ********** office to request a refund. I have called atleast 7 times over the last few weeks and finally was told by someone named **** that our refund was being processed that was on 3-4-15. We have not received our refund. No one had returned my phone calls. All we want is our refund sent to is.

Desired Settlement: We just want our money refunded.

Business Response:

To Whom it May Conern:

The purpose of this letter is to address the complaint made by ****** ***** on Saturday, March 14, 2015 at 2:40 p.m.

Ms. ***** and her husband met with me on December 29, 2014, to discuss filing for bankruptcy. This consultation occurred free of charge. They decided to move forward with their bankruptcy and sent a check on February 12, 2015. This check was received by my office on February 16, 2015, and was deposited with *** Bank on February 17, 2015. Per office policy, all checks are accepted with a ten (10) day hold to ensure that all funds clear properly and are not returned for insufficient funds. Therefore, Ms. *****’s bankruptcy was placed on an office hold until February 27, 2015, while the check cleared.

On February 27, 2015,Ms. Doman contacted my office and informed me that she wished to receive a refund and she no longer wished to file for bankruptcy. In accordance with office policy, she was informed at this time that all refund requests can take up to 14 days to process, Since she requested her refund on a Friday, the fourteen day processing period would begin on the next business day, which was Monday, March 2, 2015. My office again returned Ms. *****'s phone call on March 4, 2015. at 9:21 a.m., and spoke directly with her, At that time, she was again reminded of the fourteen day processing period and was assured that her refund was being processed. Never at any time did she complain or comment on this time period or indicate in any way that this was problematic for her.

The fourteen day processing period ended today, March 16, 2015. This morning, a refund check was issued to Ms. ***** by First Class.Mail, U.S.P.S. and she was notified that it had been mailed by a voicemail left at 10:40 am. With that check, Ms. ***** will also receive an explanatory cover letter, a listing of all services rendered, and a copy of the fee agreement that was served on her on February 17,2015, which outlines our office billing policies. ****** and ********* followed its established protocol and we do not believe that there was any delay, unreasonable or otherwise, in the return of Ms. *****’s funds. Also, our records do not show that Ms. ***** called seven times. We show three phone calls. All of which were dealt with directly at the time of the call, or by a return call. Please let me know if you need any additional information. 

Sincerely

******* ******

Attorney at Law

Consumer Response: I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

While I was notified that my check was going to be mailed today, I do wish it it go on record that at no time did any
of Mr. ******'s staff ever inform me that it would be a 14 day process. I only received 2 call backs one today and one on March 4th
saying that my check would be processed that week. I was never told that the process would take 14 days and waited 7 business days before contacting them again and also you the BBB.

thank you,
****** *****