Consumers have contacted Better Business Bureau (BBB) about vouchers that resemble checks claiming to offer energy rebates for $5,897.67. The vouchers hit local mailboxes recently after Hawaiian residents received similar vouchers from an “Energy Rebate Program” earlier this year. The vouchers do not include a company name, providing only a local 480 number and urgent messages like “Final Notice” and “Government Rebates are running out.”
The local telephone number provided on the voucher seems to be forwarded to a call center in Scottsdale, Arizona that claims to be National Rebate Center or Go Green Energy. Consumers receiving these vouchers indicate representatives at the 480 number answer as Go Green Leads or Travel Awards, and some indicate being directed to GoGreenEnergyRebates.com, a website with no company contact information listed, identified as Go Green Energy Rebates by the Hawaii BBB.
Even though the vouchers include disclaimers such as “restrictions apply” and “not all recipients are eligible,” BBB has been unable to confirm the federal and state government affiliations mentioned in the vouchers. The omission of the company’s contact information is also of concern, as it does not demonstrate transparency in the company’s dealings. Based on further investigation, Go Green Leads seems to provide leads for companies in the solar industry.
BBB Serving Central, Northern and Western Arizona sent an inquiry to Go Green Leads, requesting information about the company’s calling practices, the website gogreenenergyrebates.com, and the energy rebate mailer. However, as of September 19, 2013, BBB has not received a response from the company.
For more information or to request an interview from a BBB spokesperson, contact Myriam Cruz at 602-212-2229 or firstname.lastname@example.org.
About BBB of Central, Northern & Western Arizona
BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. In 2014, people turned to BBB more than 165 million times for BBB Business Reviews® on more than 4.7 million businesses and 11,000 charities, all available free at bbb.org. Incorporated locally in 1938, BBB Serving Central, Northern and Western Arizona is supported by over 11,400 BBB Accredited Businesses. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business reviews and charity reports, and educational information on topics affecting marketplace trust.