John Ponder is Vice President of Business Relations for the Better Business Bureau. John began his career with the BBB in 1982 in Detroit, Michigan. He served as VP of Business Relations there until 1996. From 1996 – 2016, John worked in a consultative role with several of the top BBB’s in the system, including Arizona, assisting them with their sales and retention efforts. In February of 2016, John became a permanent employee of the Phoenix BBB and relocated to Arizona.