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          Phoenix Hot Air Balloon Rides - Aerogelic Ballooning has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Phoenix Hot Air Balloon Rides - Aerogelic Ballooning

              2136 W Melinda Ln Phoenix, AZ 85027-2606

            • Phoenix Hot Air Balloon Rides - Aerogelic Ballooning

              4101 W Alameda Rd Glendale, AZ 85310-3208

            • Phoenix Hot Air Balloon Rides - Aerogelic Ballooning

              Statewide Phoenix, AZ 85023

            Customer ReviewsforPhoenix Hot Air Balloon Rides - Aerogelic Ballooning

            Balloons Manned
            Multi Location Business
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            3 Customer Reviews

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            • Review from Amy W

              1 star

              05/23/2023

              Went on a balloon ride with my family today and enjoyed the ride. The man in charge was a sarcastic jerk. He was rude to everyone including his staff. The staff were very friendly except for him. He was full of negative comments and said nasty things about another balloon company that was out with their balloons. He was constantly belittling his staff and expressing every thing they did was wrong. He constantly had a cigarette in his mouth even when operating the balloon and equipment. Arent balloons flammable? If he doesnt like his job he should move on. He makes people feel uncomfortable and not want to come back and let people no not to use this company.********
            • Review from Mina V

              1 star

              07/13/2022

              People need to be warned. This company needs to be on the news and investigated. I have never gone out of my way to leave negative reviews.. In this case it is more than deserved. This company is the worst company I have ever had the displeasure of interacting with. Take a look at the owners responses and see how horribly he treats anyone with a negative experience. They cannot take criticism and will argue every step of the way instead of improving. They will insult you and belittle you. All apologies are sarcastic.. the owner needs to sell his business and not deal with people. You cannot own a business and be rude to people that don't have the best opinions. You have a lot of negative reviews and you made situations worse by only responding to negative reviews and arguing with people. I am a fellow business owner that is successful and has returning customers. The way you treat you customers makes them feel like they are a nuisance. Whoever taught you how to run a business should be ashamed of themselves. You fail at the absolute minimum. You should be ashamed of yourself as a person first and foremost. Your staff mirrors you, it's shameful and I'm ashamed for you. The experience of your air balloon ride will be ruined because of how unprofessional, dirty and pretensions this company is. you'll be lucky if that show up.. expect at least 2 to 3 cancellations before you get to go in the air. Oh and if if you complain about it you'll be met with insults and lies. Don't believe me waste $400 and find out..
            • Review from Emily R

              1 star

              06/20/2021

              I would recommend this company too anyone for multiple different reasons. 1st of all the company has a history of canceling flights at the last minute. (Having to reschedule a flight is an inconvenience for me because I’m visiting Arizona from a different state.) The next available they have is when I’ll be back in my home state. 2nd of all the employees don’t give clear directions. The Groupon says that the hot air balloon company is located on West Melinda Lane. Don’t go to their actual company. Instead you’re supposed to meet at 2501 W happy valley road Phoenix Arizona 85085. If I hadn’t called to confirm the meeting spot with Stacy, I would have driven to the wrong address. 3rd of all 2501 W Happy Valley Road will take you to a parking lot that has a variety of businesses located in it. Clients might be inclined to look for a business called Aerogelic hot air ballooning. DON’T! You’ll never find it. This because around 4:45am a big white van will pull into the parking lot to pick up clients. It would have been nice if the Groupon had clarified that a van would pick up clients in front of a certain business so clients don’t waste their time looking for a business. 4th of all Aerogelic hot air ballooning conducts their business through third party companies. If a flight is canceled you have to contact violator, Groupon and you’re bank to dispute charges from Aerogelic Ballooning Company. They won’t issue refunds themselves. So altogether my experience with Aerogelic Hot Air-balloon rides was a big disappointment for all the reasons up above.

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