BBB Business Review

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This business is not BBB accredited.

Merchant Services 123

Phone: (866) 981-5034 View Additional Phone Numbers 18444 N 25th Ave  Ste 420, Phoenix, AZ 85023 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Merchant Services 123 include:

  • Failure to respond to 14 complaint(s) filed against business
  • BBB concerns with the industry in which this business operates

Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 14

Additional Complaint Information

Recently, BBB has received a number of complaints and inquiries for Merchant Services 123. Consumers allege this company charges an up front fee that ranges from $319 to $30,000 for a work at home business opportunity offering credit card processing services. Complaints allege misrepresentation of potential earnings in the company's sales pitch.  Some consumers report they are a senior citizen in need of additional income and feel the company took advantage of them.  Other complainants allege difficulty obtaining a refund or difficulty reaching the company after they have paid the fee/fees. BBB has confirmed that this company does not have the Telephonic Seller Registration required by the State of Arizona.  As of November 15, 2013 this company is not responding to BBB complaints.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Merchant Services 123
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 03, 2013 Business started: 04/25/2013 in DE Business started locally: 04/04/2013
Business Category

Work-At-Home Companies

Alternate Business Names
Choice Strategies
Industry Tips
Work at Home

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.