Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          True View Windows & Glass has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforTrue View Windows & Glass

            Windows
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.29/5stars

            Average of 14 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/17/2003

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers home & business glass and window, shower doors & enclosures, bug & sun screens, mirrors, glass walls & dividers, table tops, window glazing, repair and replacement services.

            Products & Services

            Glass, Windows, Screens, Showers, Table Tops, Glass Walls, Storefront Windows, Storefront Doors

            Business Details

            BBB File Opened:
            6/15/2001
            Years in Business:
            24
            Business Started:
            1/1/2000
            Business Started Locally:
            1/1/2000
            Business Incorporated:
            9/18/2020
            Accredited Since:
            7/17/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • True View Windows and Glass LLC
            • True View Glass Replacement
            Business Management
            • Ms. Lynnellee Taylor, Customer Service Manager
            • Mr. Nick Pucci, CEO
            • Mr. Maxwell Kroll, Marketing Manager
            Contact Information

            Principal

            • Ms. Lynnellee Taylor, Customer Service Manager

            Customer Contact

            • Ms. Lynnellee Taylor, Customer Service Manager
            • Mr. Nick Pucci, CEO
            • Mr. Maxwell Kroll, Marketing Manager
            Additional Contact Information

            Fax Numbers

            • (602) 431-6910
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/06/2022

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Resolved
            Windows installed and paid for in the sum of $5,586.00 on February 6, 2020.Moisture appeared between glass panes on one window on or about January 29, 2021.Replacement glass installed on or about March 2021.March 31, 2021, invoice issued in the amount of $195.00.True View started calling and demanding payment for a warranty repair on their install in April 2022.August 21, 2022, trim around the replaced window fell off. They refuse to fix.After many attempts to explain that the invoice was for labor on a warranty issue, **** View has sent this inappropriate bill to collection.
            Read More

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John C

            08/11/2023

            We just completed a full house window replacement, including 21 windows and 2 doors. We selected TrueView Windows over other contractors due to their installation process which included cutting back the stucco 4 around each window, which is important when the house is older. We had Milgard aluminum (black) windows installed, which look stunning!It took TrueView Windows 5 days to complete the installation, then had to wait a few days for the stucco team to start on installing the new stucco around the window frames. Tip, make sure you have your painter inspect the stucco to ensure finish matches your existing stucco finish, and there is a smooth transition. Overall very pleased with TrueView Windows and would highly recommend them!

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.