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BBB Accredited Business since

Serene Mobility & Lift

Phone: (623) 580-8500 Fax: (623) 580-8503 21636 N 14th Ave Ste A4, Phoenix, AZ 85027 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers medical equipment for rent and sale. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Serene Mobility & Lift meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Serene Mobility & Lift include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Serene Mobility & Lift
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 22, 2001 Business started: 02/27/1996 in AZ Business incorporated 02/27/1996 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Environmental Health
4605 E. Elwood Street #402, Phoenix AZ 85040
Phone Number: 602.364.3118
Fax Number: 602.364.3146

Arizona Department Of Motor Vehicles
1801 W. Jefferson, Phoenix AZ 85007
Phone Number: (602) 255-0072

Type of Entity


Business Management
Mr. Jeff Serene, President
Contact Information
Principal: Mr. Jeff Serene, President
Business Category

Wheel Chairs Chairs - Orthopedic & Lift Hospital & Medical Equipment & Supplies Motor Scooters - Dealers Scooters - Medical Scooters - Repair Lifts/Elevators - In Home Electric Scooters Stair Lifts Wheel Chair Lifts & Ramps

Products & Services

Serene Mobility & Lift sells the following brand(s): Ez Access, Go-Go Travel Mobility, Golden Technologies, Harmar Mobility, Invacare, Jazzy Powerchairs, Pride Mobility

Serene Mobility & Lift offers the following product(s): Lift Chairs, Power Chairs, Scooters, Stair Lifts, Vehicle Lifts, Wheelchairs

Hours of Operation
M: 10:00 AM - 3:00 PM
T: 10:00 AM - 3:00 PM
W: 10:00 AM - 3:00 PM
Th: 10:00 AM - 3:00 PM
F: 10:00 AM - 3:00 PM
S: Closed
Su: Closed
Showroom: 10:00 AM - 3:00 PM
All other times including weekends and evenings by appointment.
Alternate Business Names
Serene Services, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.