BBB Business Review

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This business is not BBB accredited.

Arizona Nutraceutical, LLC

Additional Locations

Phone: (888) 589-3380 View Additional Phone Numbers  

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company advertises a free "trial" for DermaPure skin cream.  Information in BBB files indicates that when consumers go to the company's website to order the free trial, they are prompted to pay a shipping fee by credit card, usually $4.95. When consumers complete the shipping information and pay for the free trial shipping on the website, they are signed up for an auto ship program that some consumers allege they were unaware of when they ordered the product. The company may respond to some  BBB complaints alleging they offer a free "trial of the product, not a free "sample" and that consumers have 10 days plus 5 days shipping to cancel.  Many BBB complainants allege difficulty reaching the company when they try to cancel the auto ship program or ask for a refund.  Some consumers allege the company may cancel the auto ship, but may not refund the money charged on their credit card.  Some consumers allege they have received a full refund from the company.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Arizona Nutraceutical, LLC include:

  • Failure to respond to 1 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Arizona Nutraceutical, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 24, 2011 Business started: 12/29/2010 in AZ Business incorporated 12/29/2010 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Richard Stevens, Member
Contact Information
Principal: Richard Stevens, Member
Business Category

Vitamins & Food Supplements Skin Care

Products & Services

Arizona Nutraceutical, LLC offers the following product(s): Dermapure

Alternate Business Names
Derma Pure Super Colon Cleanse 1800
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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.