BBB Business Review

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This business is not BBB accredited.

Desert Deuce, Inc.

  ! There is an alert on Desert Deuce, Inc. !

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This company provides retail military, tactical and law enforcement uniforms including cold & wet weather gear, field gear, weapon accessories, etc.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

74 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 4
Delivery Issues 46
Guarantee/Warranty Issues 0
Problems with Product/Service 20
Total Closed Complaints 74

Additional Complaint Information

Recently, BBB has received complaints for this company that allege billing, advertising, refund, delivery, and customer service issues. Complainants allege that this business sells surplus uniforms online. After placing their orders, some consumers report that items they have purchased are backordered and/or may not be delivered. Other complainants state that when problems arise with their purchase, they may be unable to contact the company as the business’ website and phone numbers have been disconnected. At this time, Desert Deuce, Inc. is not responding to complaints as the business has been confirmed to be out of business and is currently in bankruptcy proceedings. 

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Desert Deuce, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 8
Total Customer Reviews 8

Additional Information

BBB file opened: March 23, 2010 Business started: 05/01/2006 in AZ Business started locally: 05/01/2006 Business incorporated 05/14/2008 in AZ
Type of Entity


Business Management
Mr. Kevin Hilding, President/CEO Miss. Christy Styles, Customer Service
Contact Information
Principal: Mr. Kevin Hilding, President/CEO
Business Category

Uniforms Uniforms - Accessories Safety Equipment & Clothing Gloves - Work & Industrial Boots Camping Equipment General Merchandise - Retail Hats - Retail Pants Police Equipment Shoes - Retail Sunglasses Sweaters T-Shirts


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.