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This business provides accounting, clearinghouse, technical, advisory and purchasing services for the companies comprising the U-Haul system, which are in the do-it-yourself household moving services. The U-Haul System operates through over 350 local corporations. All are wholly owned subsidiaries of either U-Haul International or Amerco.
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A BBB Accredited Business since
BBB has determined that U-Haul International, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for U-Haul International, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2039 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1332|
|Total Closed Complaints||2039|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||189|
Type of Entity
Business ManagementMr. Steve Berman, Program Manager for Customer Service Ms. Maria Palmisano, Executive Assistant
Related BusinessesMovingHelp.com College Boxes, LLC
Truck Rent & Lease Storage Units - Household & Commercial Storage Units - Portable Moving Assistance - Packing, Unpacking, Organizing Gas - Propane Truck Equipment & Parts Packaging Service Trailer Hitches
Alternate Business NamesAmerco Arcoa Associated Rental Companies Of America U Haul Co Ltd U Haul International U-Haul U-Haul Co. (Canada) Ltd. U-Haul International Uhaul Uhaul Regional Office
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview