BBB Business Review

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This business is not BBB accredited.

Xtreme Green Visions

Phone: (602) 635-3253 View Additional Phone Numbers   ! There is an alert on Xtreme Green Visions !


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Description

This company offers yard maintenance, tree trimming, removal and pruning services including total organic tree and landscape care and fertilization, organic composting, soil testing and landscape consulting on design and proper plant selection and placement.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

23 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 19
Total Closed Complaints 23

Additional Complaint Information

According to information in BBB files, Xtreme Green Visions has a pattern of complaints involving problems with product and service. Complainants claim that they pay the business prior to any work being completed. Consumers allege that after making payment to the company, the work has either not been completed or the project has not been started.  Additionally, complaints state that there has been damage done to their property or belongings and difficulty getting the company to show up at scheduled appointments.  At this time, Xtreme Green Visions is responding to some but not all BBB complaints and not all complaints responded to have been resolved.

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Xtreme Green Visions
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 7
Total Customer Reviews 9

Additional Information

BBB file opened: September 12, 2011 Business started: 07/14/2010 in AZ Business incorporated 04/25/2012 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mike Carver Sr., Owner
Contact Information
Principal: Mr. Mike Carver Sr., Owner
Business Category

Tree Service Landscape Lighting Tree Service - Pruning Landscape Maintenance Hardscapes Tree Service - Transplant Lawn & Tree Care Organic Soil Fertilizer Organic/Green Products Landscape Architects Landscape Contractors Landscape Designers Lawn Maintenance

Products & Services

Xtreme Green Visions sells the following brand(s): Organics

Xtreme Green Visions offers the following product(s): Total tree an landscape care

Method(s) of Payment
CHECKS, CASH, VISA, MASTERCARD, AMEX, DISCOVER.
Refund and Exchange Policy
Cancellations on work have a 3-day period,work  signed for an scheduled for next day service or emergency service a fee of $75.00 or 10% is charged whichever is greater. Fee can be applied with in 30 days  to any other service we provide.
Alternate Business Names
Xtreme Green Lifestyles, LLC Xtreme Tree Service
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.