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          Arrivia Inc has 1 locations, listed below.

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            • Arrivia Inc

              15147 N Scottsdale Rd # H-210 Scottsdale, AZ 85254-2199

              BBB Accredited Business

            Business ProfileArrivia Inc

            Travel Club
            BBB accredited business

            Contact Information

            15147 N Scottsdale Rd # H-210

            Scottsdale, AZ 85254-2199

            Visit Website
            Email this Business
            (866) 871-9336

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            Customer Reviews

            1.4/5

            Average of 75 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            186 complaints closed in last 3 years

            56 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/3/2007

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers travel products and services.

            Business Details

            Location of This Business
            15147 N Scottsdale Rd # H-210, Scottsdale, AZ 85254-2199
            Email this Business
            BBB File Opened:
            9/8/1997
            Years in Business:
            27
            Business Started:
            8/1/1996
            Business Incorporated:
            1/30/2001
            Accredited Since:
            7/3/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • iCruise.com
            • Vacation Privileges
            • On Your Way
            • CLUB365
            • Cruise Vacations
            • Diamonds International Privileges
            • Direct Access
            • Freedom 365
            • GVR
            • Herbie & Co
            • Holland America Line Privileges
            • ICE
            • ICE Rewards
            • Infinite Privileges
            • InnSeason Concierge Club
            • LIVE365
            • Lifestyle Collection
            • Lifestyle Xperiences
            • Member Travel Privileges
            • NEA Vacations
            • Our Vacation Center
            • Private Reserve Travel Collection
            • Privileges 365
            • Privileges Infinitos
            • RCI Travel
            • Sears Travel
            • Vacation Redemption Center
            • Vacation Privileges
            • Vida Lifestyles
            • Explore Cruise Travel
            • RCI Travel Package
            • Cruise Registry
            • Vacation Rewards
            • Westgate Cruise & Travel Collection
            • Government Vacation Rewards
            • Sears Vacations
            • OrderWineDirect.com
            • OVC Cruise and Travel
            • Our Vacation Store
            • Privileges
            • Direct Buy Travel
            • Destinos Unlimited
            • GOV Vacation Rewards
            • Government Vacation Rewards
            • I C E Gallery
            • International Cruise & Excursions
            • Our Vacation Center
            • Solutions At Sea
            • Platinum Rewards
            • RCI Cruise & Resort Vacations
            • Registry Vacations
            • SFX Diamond Rewards
            Related Businesses
            Business Management
            • Mr. Trevor Steege, Attorney
            • Ms. Nicole Pacheco, Corporate Paralegal
            • Mr. Michael Nelson, CEO
            • Mr. Steve Barnhart, Treasurer/Director
            Contact Information

            Principal

            • Mr. Trevor Steege, Attorney
            • Mr. Michael Nelson, CEO
            • Mr. Steve Barnhart, Treasurer/Director

            Customer Contact

            • Mr. Trevor Steege, Attorney
            • Ms. Nicole Pacheco, Corporate Paralegal
            Additional Contact Information

            Fax Numbers

            • (602) 308-1973
              Primary Fax
            • (602) 395-6695
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            186 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/12/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I checked for a reservation for a hotel through the Direct Access vacation club, of which I am a member. I put in for a time slot from April *****, 2024, and paid for that week at Club Wyndham at Patriots Pl, in ************ **.. The amount called for was $658.53, which I paid with a credit card. When I received the confirmation from them, for the hotel stay, it stated that it was for two days, instead of seven. I called the vacation club and was told that it was a "glitch" and that I would have to pay an additional $659, and then, wait five to ten "business days" for the refund of my other money. I want what I paid for, which is not a stay of two days for almost $700, AND I will not pay more money, on top of what was paid already, in order to get what was originally offered, requested, and paid for.
            Read 185 More Complaints

            Customer Reviews

            75 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            RatanKumar S

            03/31/2024

            I had booked a cruise with iCruise in July 2023 from ******* to ******. I had multiple discussions with the agent about the cruise and requirements. While most queries were answered, they did not update me on travel documents. I had shared my **** status, but they did not inform me about additional requirements. On the day of boarding, me and my family (including our infant) were denied boarding. We were stranded in a new city not knowing what to do and managing our baby. We had to book a hotel nearby and return the next day to ********** by paying extra for airfare. I initiated my discussion with the agent's manager who promised me resolution. But it has been more than 6 months now, and they have stopped responding. I need my expenses covered for all the trouble and trauma I had to go through. The cruise was planned to celebrate my baby's first year birthday, which went in vain. Atleast I expected them to understand and bear my costs. The celebration moment was lost that cannot be redone.
            Read 74 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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