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BBB Accredited Business since

All-Star Grand Canyon Tours, Inc.

Phone: (928) 814-8887 Fax: (928) 226-0444 View Additional Phone Numbers 2420 N. 3rd Street #D, Flagstaff, AZ 86004 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Offering daily Grand Canyon Tours from Flagstaff and Williams and Private Grand Canyon Tours from any location within 500 miles of the Grand Canyon including VIP luxury tours, hiking and backpacking, family camping, and multi-day tours of Grand Canyon National Park and the Four Corners Region.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All-Star Grand Canyon Tours, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All-Star Grand Canyon Tours, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All-Star Grand Canyon Tours, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 02, 2011 Business started: 12/16/2005 in AZ Business started locally: 12/16/2005 Business incorporated 12/16/2005 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

National Park Service
1849 C Street NW, Washington DC 20240

Type of Entity


Business Management
Mr. Benjamin J. Murphy, President Ms. Cari Murphy, General Manager
Contact Information
Principal: Mr. Benjamin J. Murphy, President
Customer Contact: Ms. Cari Murphy, General Manager
Business Category

Tours - Operators & Promoters Transportation Services Fishing Charters Guide Service Concierge Services Tourists Attractions Travel Escorts Aircraft Ferrying & Transporting Service Chauffeur Service Sightseeing Tours

Products & Services

All-Star Grand Canyon Tours, Inc. offers the following product(s): Backpacking Trip, Charters, Daily Grand Canyon Tour, Day Hikes-Grand Canyon, Hiking Trip, Private Day Tour, Southwest Excursion

Method(s) of Payment
Cash, Visa, MasterCard, American Express, Discover
Alternate Business Names
Grand Canyon Charter & Travel, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.