BBB Business Review

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This business is not BBB accredited.

1 Stop Auto Title Loans & Check Cashing

Additional Locations

Phone: (602) 264-2400 Fax: (602) 445-9128 1330 W. Indian School Road, Phoenix, AZ 85013 http://www.1stoptitleloans.com


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Description

This company offers check cashing, auto title loans and third party motor vehicle services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for 1 Stop Auto Title Loans & Check Cashing include:

  • Length of time business has been operating
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

1 Customer Review on 1 Stop Auto Title Loans & Check Cashing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 08, 2007 Business started: 02/07/2003 in AZ Business started locally: 02/07/2003 Business incorporated 02/07/2003 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Financial Institutions
2910 N. 44th Street, Ste. 310, Phoenix AZ 85018
http://www.azdfi.gov
Phone Number: (602) 771-2800
Fax Number: (602) 381-1225
consumeraffairs@azdfi.gov

Arizona Department of Insurance
2910 N. 44th Street, Ste. 210, Phoenix AZ 85018-0725
http://www.azinsurance.gov
Phone Number: (602) 364-2499
Fax Number: (602) 364-2505
consumers@azinsurance.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard Bauer, Member Robert R Craver, Marketing Director
Contact Information
Principal: Mr. Richard Bauer, Member
Related Businesses
1 Stop Auto Sales
Business Category

Title Loans Check Cashing Service Loans Financial Services Bill Paying Service

Method(s) of Payment
cash, check, visa, mastercard, discover
Refund and Exchange Policy
We will provide refunds on a case by case basis depending on the situation since we provide services and have no actual products to sell.
Alternate Business Names
1 Stop Money Centers, LLC 1 Stop Title & Registration Services
Industry Tips
Advance Fee Loans

Customer Review Rating plus BBB Rating Summary

1 Stop Auto Title Loans & Check Cashing has received 4.11 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.