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BBB Business Review

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BBB Accredited Business since

Bridgestone Firestone, Inc.

Additional Locations

Phone: (480) 443-0606 Fax: (480) 443-0834 View Additional Phone Numbers 6707 E Main Street, Mesa, AZ 85205 http://www.firestonecompleteautocare.com View Additional Web Addresses


Click for BBB Rating on Bridgestone Firestone, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

According to information in BBB files this company operates a chain of more than 1,500 company-owned automotive tire and service stores throughout the United States.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bridgestone Firestone, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Bridgestone Firestone, Inc.. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Bridgestone Firestone, Inc..


Additional Information

BBB file opened: January 01, 1971 Business started: 05/01/1960 in AZ Business started locally: 05/01/1990
Type of Entity

Corporation

Business Management
Mr. Matthew Akao, Regional Manager Mr. Rich Beata, Peoria Area Manager Mr. Carl Gerhard, Assistant District Manager Mr. Ruben Martinez, Glendale Area Manager
Contact Information
Principal: Mr. Matthew Akao, Regional Manager
Principal: Mr. Jason Alvarez, Store Manager
Principal: Mr. Jim Fogelquist, District Manager
Business Category

Tire Distributors & Manufacturers Manufacturers & Producers Battery Repairing & Rebuilding Shock Absorbers Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Battery Supplies

Alternate Business Names
BFS Retail & Commercial Operations, LLC Expert Tire Firestone Commercial & Farm Stores Firestone Tire & Service Centers Gcr Tire Center Mark Morris Tire Tire Station
Industry Tips
Auto Repair
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.