BBB Accredited Business sinceAdditional Locations
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This company offers concert and event tickets for sale.
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A BBB Accredited Business since
BBB has determined that GoodSeatTickets meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for GoodSeatTickets include:
- Length of time business has been operating
- Response to 24 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||24|
Additional Complaint Information
Recently, BBB has received complaints for this company that allege billing, advertising, product, refund, advertising, contract, sales, warranty, and customer service issues. Complaints allege that this business sells tickets to sports games, concerts, plays, musicals, and other events. Consumers report that when they purchase tickets from the company, the tickets that are received may not arrive as originally advertised. Specifically, complainants allege that the tickets they receive have a lower face value or are in a different seating location than the tickets they originally purchased. Customers also state that the business charges high service and mailing fees. Others report difficulty reaching the business when problems arise with the tickets they purchased from the business. When customers ask for a refund, they may, in some cases, be denied their refund. As of February 27, 2014, Good Seat Tickets is responding to all BBB complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Ajay Kandala, Member
Alternate Business NamesCapable Data LLC Good Seat Tickets GoodSeatTickets.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview