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BBB Accredited Business since

AZ Metals

Phone: (480) 353-2950 Fax: (480) 353-2954 View Additional Phone Numbers 526 E Juanita Ave Ste 1, Mesa, AZ 85204 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers all metals in all shapes cut to size and distribution services both retail & wholesale.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AZ Metals meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on AZ Metals
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: March 13, 2013 Business started: 12/05/2000 in AZ Business incorporated 12/08/2000 in AZ
Type of Entity


Business Management
Mr. Douglas H. Cone, Co-Owner/President Ms. Jill L. Cone, Co-Owner/Vice President
Contact Information
Customer Contact: Mr. Douglas H. Cone, Co-Owner/President
Business Category

Steel Distributors & Warehouses Tubing - Metal Titanium Copper Bronze Metal Slitting & Shearing Perforated Materials Pipe Alloys Aluminum Brass Expanded Metals Metal Sawing & Cut-Off Service Punches

Products & Services

AZ Metals offers the following product(s): Aluminum, Angle, Bar, Beam, Brass, Bronze, Channel, Copper, Exotic Alloys, Expanded, Perforated, Pipe, Plate, Rod, Sheet, Stainless Steel, Steel-hot and cold rolled,tool,alloy, Titanium, Tubing

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 9:00 AM - 12:00 PM
Su: Closed
H: Closed
Method(s) of Payment
All Major credit cards, check, cash, terms under credit approval
Refund and Exchange Policy
All full length returns are subject to 25% restock fee. No refunds on items cut to size. All processing charges must be paid in full prior to services. $25 processing fee for all returned checks.
Alternate Business Names
Orpheus, Inc.

Customer Review Rating plus BBB Rating Summary

AZ Metals has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.