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Central, Northern and Western Arizona

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BBB Accredited Business since

University Lock & Security

Phone: (480) 966-4505 Fax: (480) 966-2247 1031 W. University Drive, Tempe, AZ 85281 http://www.ulssecurity.com View Additional Web Addresses

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Description

This company provides commercial & residential low voltage contracting services including security systems, alarms, security cameras and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that University Lock & Security meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for University Lock & Security include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on University Lock & Security
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

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BBB file opened: December 30, 2003 Business started: 08/01/1978 in AZ Business incorporated: 12/28/1989 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Phoenix Police Department

Phone Number: 602-262-6151

Arizona Board of Technical Registration
1110 W. Washington Street, Suite 240, Phoenix AZ 85007
http://azbtr.gov
Phone Number: 602-364-4930
Fax Number: 602-364-4931

Type of Entity

Corporation

Business Management
Ms. Elaine Chatwin, Secretary Mr. Christopher A. Chatwin, Vice President
Contact Information
Principal: Ms. Elaine Chatwin, Secretary
Business Category

Security Control Equipment & System Monitors Security Systems Consultants Automation Systems & Equipment Locks - Wholesale & Manufacturers Security Cameras Access Control Systems Card Access Control Systems Home Automation Key Control Systems Safes & Vaults Time Locks Burglar Alarm Systems - Dealers, Monitoring & Service Computers - Cable & Installation Locks & Locksmiths

Products & Services

University Lock & Security sells the following brand(s): Alarm Lock, Axis, DMP, HES, Honeywell, IEI, Keri, Kwikset, Schlage, Securitron

University Lock & Security offers the following product(s): Access Control, Alarm Systems & Monitoring, Locksmith Services, Safes, Security Cameras

Alternate Business Names
University Lock & Security, Inc.
Industry Tips
Locksmiths

Customer Review Rating plus BBB Rating Summary

University Lock & Security has received 4.4 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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