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BBB Business Review

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BBB Accredited Business since

JSB Security Solutions, Inc.

Additional Locations

Phone: (800) 793-0617 4802 E Ray Rd Ste 23, Phoenix, AZ 85044 View Additional Email Addresses http://www.jsbsecuritysolutions.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

JSB Security Solutions is a full-service life safety company, specializing in installation, service, and monitoring of residential security, business security, medical alert systems, fire safety systems, business video surveillance, and residential video surveillance systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that JSB Security Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for JSB Security Solutions, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

194 Customer Reviews on JSB Security Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 191
Neutral Experience 1
Negative Experience 2
Total Customer Reviews 194

Additional Information

BBB file opened: November 01, 2011 Business started: 08/17/2007 in AZ Business incorporated 08/17/2007 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Corporation

Business Management
Mr. Jacob Yates, President
Contact Information
Principal: Mr. Jacob Yates, President
Related Businesses
Nationwide Alarm, LLC
Business Category

Security Control Equipment & System Monitors Burglar Alarm Systems - Dealers, Monitoring & Service

Products & Services

JSB Security Solutions, Inc. sells the following brand(s): 2 GIG, Honeywell


Customer Review Rating plus BBB Rating Summary

JSB Security Solutions, Inc. has received 4.99 out of 5 stars based on 194 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.