BBB Accredited Business since
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This business offers customized T-Shirts services.
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A BBB Accredited Business since
BBB has determined that Brand X Custom T-Shirts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Brand X Custom T-Shirts include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Charles P. Goffnet, Member Mr. Shane L. Henson, Member
Screen Printing Garments - Printing & Lettering Embroidery
Products & Services
Brand X Custom T-Shirts sells the following brand(s): Alternative Apparel, Alternative Apparel, American Apparel, American Apparel, Bella+Canvas, Bella+Canvas, Dickies, Dickies, FlexFit, FlexFit, Hanes, Hanes, New Era, New Era, Next Level, Next Level
Brand X Custom T-Shirts offers the following product(s): Bags, Corporate Wear, Hats, Hoodies, Polos, Sport Shirts, Sweatshirts, Tank Tops, T-Shirts
Hours of Operation
|M||:||11:00 AM - 8:00 PM|
|T||:||11:00 AM - 8:00 PM|
|W||:||11:00 AM - 8:00 PM|
|Th||:||11:00 AM - 8:00 PM|
|F||:||11:00 AM - 8:00 PM|
|S||:||11:00 AM - 8:00 PM|
Method(s) of PaymentCash, Credit Card, Paypal
Refund and Exchange Policy
Because everything we create is custom, made-to-order, all sales are final. No returns, refunds, or exchanges are accepted. In the event we made an error while printing your order, or there is a defect in the product, we would be happy to reprint the items, free of charge.
To be eligible for a re-print, you must inform us within 72 hours of receiving your order. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your re-print, we require a receipt or proof of purchase. Please contact us by email (email@example.com) or Phone (480-200-2833). Please have your name and invoice number handy.
Re-Prints (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your re-print.
If you are approved, then your re-print will be processed and shipped to your provided address. or made available for pick-up at one of our retail locations.
Sale items (if applicable)
Only regular priced items are eligible for a re-print. Unfortunately sale items cannot be refunded.
To return your product, you should mail your product to:
Brand X Custom T-Shirts
414 S Mill Ave, Ste 120
Tempe, AZ 85281
You may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.