Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers fondue and restaurant services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Melting Pot Management Office meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Melting Pot Management Office include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on The Melting Pot Management Office
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 19, 2001 Business started: 01/16/1997 in AZ Business incorporated 01/16/1997 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Environmental Quality
1110 W. Washington Street, Phoenix AZ 85007
Phone Number: 602.771.2300

Maricopa Enviromental Service Department
301 West Jefferson Street, Phoenix AZ 85003
Phone Number: (602) 506-3011

Arizona Department of Environmental Health
4605 E. Elwood Street #402, Phoenix AZ 85040
Phone Number: 602.364.3118
Fax Number: 602.364.3146

Type of Entity


Business Management
Attn: Kelly Cooper, Regional Management Ms. Daina Hunt, Director of Management Mr. Daniel E. Arndt, President Ms. Marie Miller-Rodriguez, Marketing Manager Mr. Mark Rosenthal, Secretary Mr. William E. Schmearer, Treasurer
Contact Information
Principal: Attn: Kelly Cooper, Regional Management
Principal: Ms. Daina Hunt, Director of Management
Business Category

Restaurants Food Products Foods - Carry Out

Alternate Business Names
Ahwatukee Melting Pot Arrowhead Melting Pot Foothill Fondue Factory Melting Pot Restaurant Seufert Restaurant Company Inc.

Customer Review Rating plus BBB Rating Summary

The Melting Pot Management Office has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.