BBB Business Review

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This business is not BBB accredited.

Phone: (602) 944-7368 Fax: (602) 870-8896 View Additional Phone Numbers 7310 N 16th St Ste 190, Phoenix, AZ 85020

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers rental real estate services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

7 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 6
Total Customer Reviews 7

Additional Information

BBB file opened: June 29, 2011 Business started: 05/11/2009 in AZ Business incorporated 05/11/2009 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Real Estate
2910 N 44th Street, Ste. 100, Phoenix AZ 85018-0725
Phone Number: (602) 771-7799
Fax Number: (602) 468-0562

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Elise N. Kowan III, Property Manager/Office Manager Mr. Dan Manley, Chief Operating Officer / Owner Mr. Steven Manley , Operations Manager / Owner
Contact Information
Principal: Ms. Elise N. Kowan III, Property Manager/Office Manager
Business Category

Real Estate Rental Service Real Estate Services Real Estate Agents Real Estate Real Estate Consultants

Alternate Business Names
Time 2 Rent Arizona Time 2 Rent, LLC
Industry Tips
Hiring a Property Management Company

Customer Review Rating plus BBB Rating Summary has received 2.21 out of 5 stars based on 7 Customer Reviews and a BBB Rating of C.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.