This business is not BBB accredited.
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This company offers ebooks to members and book writing process services.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Nicolas Gremion, CEO Mr. Martin Wales, VP of Marketing & President
Publishers - Book Publishing Consultants
Products & Services
Paradise Publishers, Inc. offers the following product(s): Advertising space on our website, Submission of Ebooks to our catalog, Advertising space on our website, Ebook Memberships, Ebook Memberships, Submission of Ebooks to our catalog
Method(s) of PaymentVisa, Mastercard, Paypal for memberships. Checks as well from advertisers.
Refund and Exchange Policy30 day money back guarantee for all paid annual memberships. For monthly subscribers, they can cancel at any point and it will be effective the following month.
Out of Business
According to information provided to the BBB, this business is no longer operating from a location in Arizona.
THIS LOCATION IS NOT BBB ACCREDITED
5113 West Swayback Pass
Phoenix, AZ 85083 (775) 461-5118 Directions
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Additional Web Addresses
Additional Email Addresses
According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: I PAID FOR A LIFETIME MEMBERSHIP, AND THEY CAN NOT FIND ME. NOW THEY LIMIT ME TO 5 E BOOKS A MONTH I SENT THEM A E- MAIL WHICH THEY WANT IGNORE.
Dear Mr. G********,
I apologize if there has been an error in communication from our part. And I would be more than happy to assist you in this matter. My personal email address is *******************.
I have searched our database for payments using your name or your email *********************** but I cannot locate any related transactions. We use a 3rd party system on checkout (PayPal for all transactions) and rarely (but it does happen) their system doesn't send us a particular payment.
***************I paid using a credit card it has been many years, When I joined I did not use Pay Pal I wil give other names I have used maybe it will
*************** ******* ******** B*** G******** (*** *** ****)
thank you for that information - it solved the issue. Your VIP account is registered under the email address NAMVE68@AOL.COM.
You are indeed set as a lifetime VIP there. Would you like us to update your account to use your new email address?
Also if you need your password reset or anything else just let me know. Here to help as always. Thanks!
Read Complaint Details
Complaint: THIS SHADY BUSINESS charged my credit card 69.95 without being a authorized transaction I HAVE never heard of this company or website until my credit card co. caught this charge. They did not have my address or anything to substantiate the charge---WATCH OUT CONSUMERS
Desired Settlement: my credit card co has set up a dispute and cancelled my card since someone either at this company or elsewhere obtained my number with intent of fraud