BBB Business Review

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This business is not BBB accredited.

Mark-Taylor Residential Inc.

Phone: (480) 991-9111 Fax: (480) 991-9138 View Additional Phone Numbers 6623 N. Scottsdale Road, Scottsdale, AZ 85250 http://www.mark-taylor.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Mark-Taylor Residential Inc. include:

  • 17 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Factors that raised the rating for Mark-Taylor Residential Inc. include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 10
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Mark-Taylor Residential Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 7
Total Customer Reviews 7

Additional Information

BBB file opened: November 02, 1992 Business started: 06/30/1992 in AZ Business started locally: 06/30/1992 Business incorporated 06/30/1992 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Real Estate
2910 N 44th Street, Ste. 100, Phoenix AZ 85018-0725
http://www.az.state.az.us
Phone Number: (602) 771-7799
Fax Number: (602) 468-0562
notifications@azre.gov

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Corporation

Business Management
Mr. Dale Phillips, President Mr. Jeff Mark, Principal Sherrie McGrane, Member Mr. Scott Taylor, Principal
Contact Information
Principal: Mr. Dale Phillips, President
Business Category

Property Management

Alternate Business Names
M T M, INC. M.T.M., INC. Mark Development Mark-Taylor Realty, Inc MTM, INC.
Industry Tips
Apartments, Landlords, and Property Management Companies Hiring a Property Management Company

Customer Review Rating plus BBB Rating Summary

Mark-Taylor Residential Inc. has received 1 out of 5 stars based on 7 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.