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Description

AAM provides community association management and consulting services to numerous single-family residential, condominium and commercial associations throughout Arizona, Florida and New Mexico.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Associated Asset Management meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Associated Asset Management include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 37 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

37 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 20
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 17
Total Closed Complaints 37

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Associated Asset Management
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 9

Additional Information

BBB file opened: February 20, 1992 Business started: 12/27/1990 in AZ Business under new ownership as of: 12/12/2005 Business incorporated: 12/12/2005 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Real Estate
2910 N 44th Street, Suite 100, Phoenix AZ 85018-0725
http://www.azre.gov
Phone Number: 602.771.7799
notifications@azre.gov

Maricopa County Bar Association
303 E. Palm Lane, Phoenix AZ 85004
http://www.maricopabar.org
Phone Number: (602) 257-4200
Fax Number: (602) 682-8601

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Amanda Shaw, President
Contact Information
Principal: Ms. Amanda Shaw, President
Business Category

Property Management Real Estate Services Real Estate Developers Association Management Associations

Alternate Business Names
AAM, LLC Associated Asset Management, LLC R & R Property Management, LLC
Industry Tips
Apartments, Landlords, and Property Management Companies Hiring a Property Management Company

Customer Review Rating plus BBB Rating Summary

Associated Asset Management has received 4.4 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.