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BBB Business Review

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BBB Accredited Business since

One Call Plumbing Services

Phone: (480) 659-2243 Fax: (480) 214-5573 View Additional Phone Numbers PO Box 499, Mesa, AZ 85211

BBB Business Reviews may not be reproduced for sales or promotional purposes.


One Call Plumbing, Heating and Air Conditioning offers residential & commercial service 24 hours a day 7 days a week with no additional charge for nights, weekends or holidays and free estimates.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that One Call Plumbing Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for One Call Plumbing Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on One Call Plumbing Services
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 23, 2004 Business started: 02/05/2004 in AZ Business started locally: 02/05/2004 Business incorporated 02/13/2004 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity


Business Management
Rob Steiner, President/owner John Brewster, Vice President Mrs. Leslie Steiner, Vice President "deceased)
Contact Information
Principal: Rob Steiner, President/owner
Related Businesses
One Call Air
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Plumbing Fixtures, Parts, Supplies - Used Septic Tanks & Systems Contractors & Dealers Septic Tanks & Systems Wholesale & Manufacturers Sewer Contractors Sewer Cleaning Equipment & Supplies Bathroom Accessories Baths - Equipment & Supplies Plumbing Fixtures, Parts, Supplies - Retail Septic Tanks - Treatment Supplies Baths Septic Tanks & Systems Cleaning Plumbing Fixtures, Parts, Supplies - Wholesale & Mfg Sewer Pipe Plumbing Plan Services Air conditioning & Heating Contractors - Residential Water & Sewer Line Protection Plumbers - Commercial Plumbing - Renovation & Repair Plumbing - Contractor

Products & Services

One Call Plumbing Services sells the following brand(s): American Standard, Bradford White, Febco, Moen, Rheem, Service all Brands, Watts, Westinghouse

Method(s) of Payment


Master Card


American Express


Financing Available

Refund and Exchange Policy
100% satisfaction guarantee
Alternate Business Names
One Call Plumbing Heating & Air Conditioning One Call Services Steiner Home Services, Inc.
Industry Tips
AC Maintenance Contract or No Maintenance Contract?

Customer Review Rating plus BBB Rating Summary

One Call Plumbing Services has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.