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BBB Business Review

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BBB Accredited Business since

George Brazil Plumbing & Electrical Services

Phone: (602) 257-9000 View Additional Phone Numbers 3830 S 38th St, Phoenix, AZ 85040 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business provides plumbing and electrical services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that George Brazil Plumbing & Electrical Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for George Brazil Plumbing & Electrical Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

483 Customer Reviews on George Brazil Plumbing & Electrical Services
Customer Experience Total Customer Reviews
Positive Experience 462
Neutral Experience 3
Negative Experience 18
Total Customer Reviews 483

Additional Information

BBB file opened: June 11, 1990 Business started: 01/01/1950 in CA Business incorporated 02/20/1990 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity


Business Management
Mr. Marc Erpenbeck, President Mr. Josh Cook, Plumbing Manager Ms. Patricia Langlin, Secretary
Contact Information
Principal: Mr. Marc Erpenbeck, President
Related Businesses
George Brazil Air Conditioning & Heating
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Plumbing Fixtures, Parts, Supplies - Used Septic Tanks & Systems Contractors & Dealers Sewer Contractors Sewer Cleaning Equipment & Supplies Bathroom Accessories Baths - Equipment & Supplies Garbage Disposal Equipment - Supplies & Parts Garbage Disposals - Household Plumbing Fixtures, Parts, Supplies - Retail Septic Tanks - Treatment Supplies Water Heaters - Dealers Baths Septic Tanks & Systems Cleaning Plumbing Fixtures, Parts, Supplies - Wholesale & Mfg Sewer Pipe Plumbing Plan Services Electricians - Commercial Water & Sewer Line Protection Plumbers - Commercial Electricians – Residential Plumbing - Renovation & Repair Plumbers Electricians

Products & Services

George Brazil Plumbing & Electrical Services sells the following brand(s): American Water heaters, Bradford White, Grundfos, Halo, Insinkerator, Toto

George Brazil Plumbing & Electrical Services offers the following product(s): Breakers, Electrical Service Panels, Energy Efficient Lighting, Faucets, Garbage Disposals, Gas Lines, Generators, Install Car Chargers, Plugs & Switches, Pool & Spa Circuits, Reverse Osmosis Filters, Sewer Lines, Toilets, Water Heaters, Water Softeners, Whole Home Surge Protectors , Whole House Water Filtration and Conditioning

Method(s) of Payment
Cash, Check, Visa, Master Card, Amex, Discover
Financing Available  
Refund and Exchange Policy
Alternate Business Names
Ajac, Inc. George Brazil

Customer Review Rating plus BBB Rating Summary

George Brazil Plumbing & Electrical Services has received 4.95 out of 5 stars based on 483 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.