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Central, Northern and Western Arizona

BBB Business Review

BBB Accredited Business since

George Brazil Plumbing & Electrical Services

Phone: (602) 257-9000 View Additional Phone Numbers 3830 S 38th St, Phoenix, AZ 85040 View Additional Web Addresses


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This company provides plumbing and electrical services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that George Brazil Plumbing & Electrical Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for George Brazil Plumbing & Electrical Services include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 12 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 8
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

185 Customer Reviews on George Brazil Plumbing & Electrical Services
Customer Experience Total Customer Reviews
Positive Experience 162
Neutral Experience 3
Negative Experience 20
Total Customer Reviews 185

Additional Information

BBB file opened: June 11, 1990 Business started: 01/01/1950 in CA Business incorporated: 02/20/1990 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity


Business Management
Mr. Marc Erpenbeck, President Josh Cook, Plumbing Manager Ms. Patricia Langlin, Secretary
Contact Information
Principal: Mr. Marc Erpenbeck, President
Related Businesses
George Brazil Air Conditioning & Heating
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Plumbing Fixtures, Parts, Supplies - Used Septic Tanks & Systems Contractors & Dealers Sewer Contractors Sewer Cleaning Equipment & Supplies Bathroom Accessories Baths - Equipment & Supplies Garbage Disposal Equipment - Supplies & Parts Garbage Disposals - Household Plumbing Fixtures, Parts, Supplies - Retail Septic Tanks - Treatment Supplies Water Heaters - Dealers Baths Septic Tanks & Systems Cleaning Plumbing Fixtures, Parts, Supplies - Wholesale & Mfg Sewer Pipe Plumbing Plan Services Electricians - Commercial Water & Sewer Line Protection Plumbers - Commercial Contractor - Electrical Plumbing - Renovation & Repair Plumbing - Contractor Electricians

Products & Services

George Brazil Plumbing & Electrical Services sells the following brand(s): American Water heaters, Bradford White, Grundfos, Halo, Insinkerator, Toto

George Brazil Plumbing & Electrical Services offers the following product(s): Breakers, Electrical Service Panels, Energy Efficient Lighting, Faucets, Garbage Disposals, Gas Lines, Generators, Install Car Chargers, Plugs & Switches, Pool & Spa Circuits, Reverse Osmosis Filters, Sewer Lines, Toilets, Water Heaters, Water Softeners, Whole Home Surge Protectors , Whole House Water Filtration and Conditioning

Method(s) of Payment
Cash, Check, Visa, Master Card, Amex, Discover
Financing Available  
Refund and Exchange Policy
Alternate Business Names
Ajac, Inc. George Brazil

Customer Review Rating plus BBB Rating Summary

George Brazil Plumbing & Electrical Services has received 4.62 out of 5 stars based on 185 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


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The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


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